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Elkhorn Heating & Air Conditioning, Inc./Elkhorn Electric, Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joel B

we had Elkhorn out to repair a gas leak in our water heater connection & to install A/C in our home. in both instances they were prompt, professional, and delivered good quality work.

Lynn McConaghie

I had a bit of an emergency situation yesterday and called Elkhorn on the advice of my brother. I could not have been more impressed. Zack answered my call and was able to come over within a few hours. After assessing the problem, he came up with the best and most cost-effective solution for my situation and had heat restored within a couple of hours. I am so grateful for his quick response, knowledge and professionalism. I will definitely call Elkhorn for my future furnace needs.

Charles Von Thun

We asked Elkhorn to bid on a large, complex job in our 100 year old home. We had a lovely first visit with them but after another visit, and numerous emails to follow up, they finally agreed to show us the estimate. The estimate did not reflect the project we actually intended to do, and would have to be totally redone. This after seven weeks had elapsed from the first meeting. With all confidence lost, we asked them not to redo the estimate.

Stupidly we did not look for other contractors as they came highly recommended. Our lesson in this is to read the reviews closely. Any vendor is only as good as their last job. A recommendation from a neighbor that is dated is not as good as an immediate review.

Good luck to all.

HP R

Outstanding pricing and quick installation on a new heating and AC system. Installation of new equipment was clean and very professional looking. Justin in sales did an excellent job of listening to my concerns with the old system and proposing a new system to improve heating and cooling comfort in my home. HVAC technicians Steve and Ernesto did a wonderful job of system installation and checkout. I could not have asked for a better experience.

Karen LeFever

Elkhorn Heating & Air is the BEST! They are intelligent, determined, demonstrate grit and deeply care about our comfort. They use quality products, have superior customer service, fair pricing and a top notch installation crew.

Yesterday they installed an elegantly sleek Rinnai tankless water heater after our tired water heater gave out. And, a few years ago they installed a new Trane heating and air conditioning system for us. Works like a charm.

If you need hot water, warmth for your home on a chilly night, or cool air to refresh you and your family on a sweltering hot day, try Elkhorn Heating and Air. We will always use them and recommend them strongly!

Jim O'Leary

We asked Elkhorn to bid on replacement of our HVAC system. Justin came to our home and did a wonderful job listening to our needs, inspecting our current system, explaining options, and developing a proposal that met our budget requirement. If it weren't for some contractual terms and conditions that left us uncomfortable, we might have chosen Elkhorn. In the end, we chose another HVAC contractor, but the decision was very close, due to Justin's professionalism and responsiveness.

Brad Fletcher

Elkhorn offers the best service and support of any HVAC contractor in the area. Justin G. was patient in his assessment of my needs and provided a clear and concise recommendation that we feel is money well spent. Highly recommend!

Kirk Rasmussen

I had an igniter go out on my furnace over the weekend. So I called Elkhorn based on a referral. I expected on a Sunday afternoon to get an answering service, but instead the phone was answered by the friendliest receptionist. After I explained the problem, she asked if I needed someone to come out immediately - again I was surprised that I wouldn't have to wait a few days. Since the weather was warm I could wait. She gave me a time window for Monday when the service technician would be over.

The scheduling assistant called us on Monday to let us know the technician could be early if that was convenient for us, otherwise the original timeframe worked. Early was fine so when the technician showed up, he was clean cut, professional, and courteous (he noticed we have hardwood floors so he put on booties over his shoes so as to not scratch the floors).

After confirming my diagnosis, he showed me the part that had worn out, replaced it and then ran a full system diagnosis. He explained that with a furnace our age there could be future problems to keep an eye out for.

He was in and out in less than an hour and the price was fair. It was obvious that even as a tech, he really cared about doing his work right and providing value to Elkhorn's customers, which from an hourly employee these days is tough to find.

I can highly recommend Elkhorn for their professionalism, caring and competent staff, and fair pricing.

Amy Malcom

Elkhorn has serviced my HVAC for over a decade. Most recently, I bought a new furnace from them. They consistently provide high quality service. I trust their technicians completely.

Ruth Sperling

Elkhorn replaced our AC unit last week. They were professional, conscientious and efficient and the price was competitive. The installation team was highly organized (going over a final checklist before they left and tidying up). I'd have them back.

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