I was so impressed with the quick response I received from Nick at Cool Ducts when I reached out to my insurance company requesting service because I had no heat in my home. As soon as the insurance company assigned the repair to Cool Ducts, which was on a Sunday afternoon, I received a message from Nick to set up a time to take a look at my furnace to determine the problem. He showed up and promptly diagnosed the problem. The system needed a part that had to be ordered, but Nick was able to get the furnace working long enough to heat the house back up until he could retrieve the part and get the furnace fully repaired. He went above and beyond to get my furnace repaired and did so in a very timely manner. I would highly recommend Cool Ducts for your HVAC needs.
We were in a jam, and Nick really came through for us. He's friendly and an honest communicater. The quote was much lower than I expected, and the job was expertly completed. I also liked how Nick picked up his phone after just one ring (I called after hours). Many thanks!
Our warranty company sent us Nick to evaluate our AC that wasn’t working. He determined it had died & we needed a new one. He offered us a great deal on a new furnace so we went ahead & replaced both. He got the parts quickly & came to install them as soon as I was available. Definitely recommend Cool Ducts! Great service!
Nick was incredibly professional and kind, and he was able to finish the job very quickly. He gave me a suggestion on what to do if I had issues in the future, and I would absolutely use him again 🙏
Nick was very punctual with time and was a great to talk to and very fast and efficient when he came and put a A/C unit and a furnace in my house….would highly recommend him to everybody looking for a excellent company for any HVAC help
Great business! A/C was not working and he was able to come immediately to look at it. Nick was awesome to work with. Honest, fast, and gave a lot of knowledge on maintenance. Would definitely recommend!
Nick is absolutely AMAZING. We have a home warranty and he was the 4th contractor they hired to fix our AC. No one else could seem to get the job done and everyone else took so long in between appointments. Since Nick was assigned to us we had AC again in no time. He always made himself available to us and was super flexible with our busy work schedule and kids sports schedule. I will NEVER call anyone else from now on.
Nick responded to my call today WHILE he was in a crawl space. Our furnace had stopped working, and he came out very quickly, fixed it, and got our house warm again. He also gave us some tips for if anything goes wrong in the future, and walked us through something that could cause an issue in the future if not fixed. I am so grateful, and will certainly be using Nick again in the future if anything comes up.
Great service, very knowledgeable, had all the right tools for the job. Was able to diagnose the issue with the unit within minutes. Highly recommend! Beats corporate companies anyway! Will 100% use again!
Nick was absolutely amazing. He arrived promptly on time, was exceptionally covid safe, and charged a very fair price. I asked for a few extra business cards to give out to my friends and family because it's always good to know a very knowledgeable and courteous HVAC guy.
Kelli Broussard
I was so impressed with the quick response I received from Nick at Cool Ducts when I reached out to my insurance company requesting service because I had no heat in my home. As soon as the insurance company assigned the repair to Cool Ducts, which was on a Sunday afternoon, I received a message from Nick to set up a time to take a look at my furnace to determine the problem. He showed up and promptly diagnosed the problem. The system needed a part that had to be ordered, but Nick was able to get the furnace working long enough to heat the house back up until he could retrieve the part and get the furnace fully repaired. He went above and beyond to get my furnace repaired and did so in a very timely manner. I would highly recommend Cool Ducts for your HVAC needs.
Brooks Gab
We were in a jam, and Nick really came through for us. He's friendly and an honest communicater. The quote was much lower than I expected, and the job was expertly completed. I also liked how Nick picked up his phone after just one ring (I called after hours). Many thanks!
Amy Smith
Our warranty company sent us Nick to evaluate our AC that wasn’t working. He determined it had died & we needed a new one. He offered us a great deal on a new furnace so we went ahead & replaced both. He got the parts quickly & came to install them as soon as I was available. Definitely recommend Cool Ducts! Great service!
Kelsey Walker
Nick was incredibly professional and kind, and he was able to finish the job very quickly. He gave me a suggestion on what to do if I had issues in the future, and I would absolutely use him again 🙏
Tyler Rogers
Nick was very punctual with time and was a great to talk to and very fast and efficient when he came and put a A/C unit and a furnace in my house….would highly recommend him to everybody looking for a excellent company for any HVAC help
Kaysh 9513
Great business! A/C was not working and he was able to come immediately to look at it. Nick was awesome to work with. Honest, fast, and gave a lot of knowledge on maintenance. Would definitely recommend!
Jessie McCarville
Nick is absolutely AMAZING. We have a home warranty and he was the 4th contractor they hired to fix our AC. No one else could seem to get the job done and everyone else took so long in between appointments. Since Nick was assigned to us we had AC again in no time. He always made himself available to us and was super flexible with our busy work schedule and kids sports schedule. I will NEVER call anyone else from now on.
Kim Kinnear
Nick responded to my call today WHILE he was in a crawl space. Our furnace had stopped working, and he came out very quickly, fixed it, and got our house warm again. He also gave us some tips for if anything goes wrong in the future, and walked us through something that could cause an issue in the future if not fixed. I am so grateful, and will certainly be using Nick again in the future if anything comes up.
Bryce Lines
Great service, very knowledgeable, had all the right tools for the job. Was able to diagnose the issue with the unit within minutes. Highly recommend! Beats corporate companies anyway! Will 100% use again!
Tom Niss
Nick was absolutely amazing. He arrived promptly on time, was exceptionally covid safe, and charged a very fair price. I asked for a few extra business cards to give out to my friends and family because it's always good to know a very knowledgeable and courteous HVAC guy.