Called to get a second quote for an AC to compare from what another reputable company had already given me. When I spoke to them on the phone they never mentioned their $69.95 fee for this service only that they could provide me with the 2nd quote. The guy showed up and refused to give me a quote and diagnostic because there was too many things wrong with the AC and he tried to make me feel bad about how horrible the AC had been installed as if I had been the one that installed it. This AC was already there when I bought the house. He went on to charge me the service fee I had not been told about and refused to provide me a diagnostic and estimate to repair even though another company had already given me one. Maybe I got a couple bad apples but I would avoid this business and go with another one with so many other options out there.

July 8, 2023

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