AOK Plumbing, Heating & Cooling

Our experience with A-OK has been fantastic. We hired A-OK to install a new HVAC unit. The process was pretty standard, I got several quotes from various companies, but when we met Tyler from A-OK, we knew pretty quickly that we were going to go with this company. Tyler made sure to explain things to us in detail, and showed us why certain places on our home were hotter than others (no air return upstairs!). He worked with us to find a unit that was within out budget and went out of his way to make sure we were getting the right-sized AC unit. Once we made the decision to move forward with this project, Tyler was able to get our new unit installed the same week. Installation day was great, Tyler and A-OK coordinated with an electrician and everyone arrived on time. The A-OK installers, Tim and Justin, were great too, they worked around me and my pets while I was on conferences. They were professional and friendly and worked very, very hard on a very hot day. In the end there was a small billing snafu, which Tyler took care of quickly and handled everything with professionalism. I highly recommend A-OK, we are very pleased with the service and product they provided. We will probably use them for our all of our future needs. Thank you Tyler, Tim, and Justin!

Our experience with A-OK was great from start to finish! Kathy was very friendly when scheduling, and even squeezed us in for an earlier appointment after hearing that we were due to have a baby any day! Allen and his team were all professional, and stayed late to make sure the project was finished in just one day. Our house is from the 1950s, and was not built for central air, which caused some architectural challenges for installation. Allen kept such a positive attitude throughout all of the challenges and refused to charge us for any of the extra work they had to do to still make the installation happen. I would recommend A-OK to anyone! They were so awesome!

I am so happy we found A-OK Plumbing based on all of their great reviews - they did not disappoint. After having a horrible experience with a different plumbing company, we called A-OK Plumbing for our broken water heater. The customer service throughout the entire process was excellent. Alan took the time to walk us through all of our options and helped us find the best possible solution for our budget. They were able to diagnose and then replace our water heater quickly. I will definitely be using A-OK moving forward for all of our plumbing, heating and cooling needs.

Roberto just left after getting my furnace going again. He was very personable and explained all the issues going on with my 20 year old furnace. When I first made the call Alan was great. He was able to arrange Roberto's schedule so he could come out first thing. (I had been without heat since the evening before and the outdoor temperature was in the single digits). Alan explained that this company has been going for three generations in his family. When I told him another company had been out earlier in the week. He refused to bad mouth them. I would recommend A-OK.

AOK has been extremely helpful in getting me up to speed with the heating system I inherited after moving into my new house. They are friendly and make time quickly when I call in for help. I appreciate their commitment to service and feel confident in working with them in the future. Thank you Roberto and the rest of the team!

Want great, professional, prompt service?! This is your place!! It can be so frustrating with any housing contractors and A-OK goes above and beyond expectations. Roberto is the best thing this company could ask for. We were honestly blown away by his customer service and the work he did. We WILL be using them again!! Comparable pricing also!! For once, I really feel like I got what I paid for!! THANK YOU ROBERTO!!!!

Thank you Alan, Nick and Kathy for taking care of us. Alan has done work for us before and is always wonderful to work with, so kind and friendly and a wiz with heaters. During our most recent interaction with AOK, Alan some how revived our dead heater and kept it running through the night and Nick was here in the morning to install the new one. Kathy was great at communicating with us and even called to check on us to ensure we were staying warm.

Why do house problems seem to happen over the weekend? Last Saturday night our furnace stopped heating so I called AOK Sunday morning and Allen came right over. He did a temporary fix so we could try to salvage the old furnace. We decided to buy a new furnace so Nick installed it on Tuesday. We've had a long-term relationship with AOK and appreciate how responsive they are. We trust them!

I was very happy with the company and their technician, Marvin! I had a blown water heater and he was very patient in diagnosing the problem and explaining the options. He suggested I calll the original company and inquire about the warranty. He stayed at the house and spoke with the company and convinced them that they should replace the water heater for their $100 upgrade fee. He picked up the replacement the next morning and performed all of labor to install the water heater. He helped me save about $500 and I will definitely call A OK Plumbing whenever I need help with a project.

We have had several urgent situations over the last several months. AOK Plumbing and Heating has always been on time and their work is awesome. I felt that we were being charged a fair price of the services we received and have appreciated the way things have been explained to us. I would recommend AOK Plumbing to all family and friends who needed plumbing, A/C and heating help!