SoCo Heating and Cooling

I made an appointment online for a consultation to replace my hot water heater. No one ever showed up within the two hour arrival window. No one called to say they weren’t going to make it or to reschedule. I called several times to figure out what the deal was, and no one answered. I left a voicemail as well and never received a call back. I sent them a message on their website and never heard back. I will never waste my time with this company again. I suggest you don’t either.

These people are the best, especially Alejandro, Erik, and Malic! The three of them recently came to my place and installed an AC unit. Not only were they punctual, but they were incredibly efficient. They were in and out in, oh, three hours? Despite this, they did not once shirk their duties; they all performed great work. They were all very friendly, professional, and patient, even when my pet cat got a little too curious and in their business. Marco continues to send his fluffy feline regards. If you want a job well done, go with SoCo!

Our experience with SoCo was fantastic! The office and sales team were very responsive and were able to guide us through the process of replacing our Furnace, AC, and Water Heater. The installation team (Alejandro & Erik) were top notch. Replacing all 3 of these items was a pretty good sized project. Alejandro & Erik were hard working, very professional, and took time to make sure we understood how all of our new equipment worked. I highly recommend SoCo!

Had a problem with our furnace.called around different heating companies got recommended SoCo on Reddit gave them a call they sent out Andrew who was really awesome, helpful and professional from the start along with Josh. Shout out to the technicians who installed the furnace Josh and orlean, josh answered questions and was super helpful.SoCo definitely a good company I would reach out again if I ever needed help with any
heating problems

My salesperson Gary did a great walk initial walk-through and assessment for my furnace replacement. He was very knowledgeable and I never felt like I was being up-sold anything I didn’t need or want. On the day of replacement my technicians Alejandro and Eric were prompt and very professional. They did an amazing job replacing my 35 year old furnace with a high efficiency model, which could not have been an easy job! They fit the new furnace into the same spot and did a great job on my new external vent as well. They walked me through everything I needed to know about my furnace, filter, and new humidifier before doing paperwork and making payment. Gary even stopped by on install day to check in on Alejandro & Erik and drop off a SoCozy blanket for me, which was a nice touch! I’m a very happy customer and feel confident after this that the cozy club membership will be worth the money. Highly recommend SoCo if you need any heating/cooling work done

Edit: I had some installation issues pop up but the team came out to fix it very promptly. We’ve had our new heater turn off and Trevor came out to troubleshoot the issue (no charge with cozy club!). Trevor was very friendly and replaced a part and we haven’t had the issue since! I appreciate that if things go wrong this company takes accountability and makes it right 😊

My wonderful experience started with Ben coming to my house with his extensive knowledge of everything AC and cooling. I truly felt like he wasn't pushing anything on me that I didn't need and that he would give me exactly what my home needed. Once my install date came Kyle and Tyler worked tirelessly without stopping to get my job done in one day.....A/C, furnace and water heater. I was told by other companies it would take 2-4 days. I offered multiple times to buy them food but they were more interested in getting the job done. The work they did was like a Rembrandt painting, absolutely beautiful. After that came Mark and Jordan who cleaned my vents which were disgusting. They were super friendly and only wanted to make sure we were 100% happy with the job they were doing. Because of a mix up that I believe was my fault Phil showed up at my door with a big smile and a great attitude to install my new thermostat which changes color and matches the paint on my walls..... I had 4 estimates before SoCo and wish I hadn't wasted my time with other companies...... If you don't go SoCo You're messing up

Andrew, James and Brian came out and were very informative, quick with their work and helpful with informing us on what it would take to get our AC working properly, while also offering detailed options for financing, replacement and more. The team is always on time and very responsive when it comes to the appointments as well! Really appreciate their help!

I had a really good experience with SoCo heating and cooling. They were great about keeping me informed on arrival times. Trevor is a very personable and knowledgeable technician and got my furnace repaired in a timely manner.

Trevor and James did a great job with inspecting my HVAC system and talking me through what they saw the entire time. They also happened to have the humidifier canister with them that i needed to swap as well. So that saved me another service call which was great. Both Trevor and James were very professional and thorough. I'd recommend them for your HVAC service.

Electrical too, not just heating/cooling! Time and again SOCO proves to be the best. I started a bougie club membership with them last fall but now needed to use their electrical service for an RV install at my home. Bryce and Todd were extremely professional and easy to work with throughout the process. Bryce especially was outstanding on install day. I won’t hire anyone else!