Oak View Mechanical

Edit: Joe did reach out to me in an attempt to correct this situation, and provided a full refund to me. It sounds like there's some confusion with the phone numbers that Oak View has ended up, and this was all a big misunderstanding.

Well, this is a scam company. Our furnace quit on Saturday and Oak View's sticker was on the machine, so we called in a panic. Dana came right out, nice guy, said it was the mother board, and - with a discount - it'll cost us $1,100 plus labor. I look twice at my paperwork, figure out our Sears warranty is still good and they are replacing the board today. It is valued at $433. Dana wanted to charge me $1,100, plus labor for a $433 part. I think Oak View owes me a refund for the diagnostic charge that I did pay, I think Oak View was taking advantage of me when it was freezing outside and I had no heat 🤔

In August we developed problems with our old hot water heater. We called several plumbers in the Colorado Springs area. Some would not schedule an appointment for one to two weeks. Then we called Oak View Mechanical. They put us in touch with their master plumber, Tim, and he said he could look at our problem the same day. Since we have an older house, the replacement evolved into a major project. County codes had changed and our venting no longer met code. We also had to replace our old furnace, as well as the hot water heater. Also, the old electricity was only 110 volts and had to be upgraded to 220. With this change, we decided to also install an air conditioner.

Oak View’s owner (Joe), master plumber (Tim), and master mechanic (Dana), and the owner of the electric company they recommended (Mark, Gaddie Electric) came to our house at the same time to look at the project and discuss it with us. At every step of the way, they consulted with us to insure they were doing what we wanted and promptly answered our questions. They staged the job and coordinated with everyone involved to minimize the inconvenience to us. They did the removal, installation, and rewiring in only two days! They set up the appointment with the county inspectors on a day convenient for us. They were very considerate of us and cleaned up all the debris. Our job was unusual because the house, hot water heater, and furnace were so old. Joe, Tim, Dana, and Mark were very knowledgeable and pleasant to work with. We feel very fortunate to have called Oak Vi

I have been working with Oak View Mechanical for the past 2 years and can say that they have never let me down. I am managing 50+ houses and can only work with reliable contractors - Oak View Mechanical is one of those! The staff and owners are providing only the very best service, no corners are cut and no false information provided. Thank you for keeping up the good work - you can count on me sending you more business!

I'm an Electrical sub contractor for these guys. They do very professional and clean work. So much so that I would highly recommend them to any of my clients.

Met the owner Joe and service tech Dana who worked diligently to resolve the airflow issue and discovered the wrong zone damper was installed. They are in the process of correcting that issue giving our home proper air flow. Very knowledgeable with resolving the issue. Would highly recommend!

Joseph and Nathan are the epitome of professionalism. Our recent AC & furnace installation wasn't the first major job Oak View has done for us, and we've shopped them against competing outfits every time. We've not found better pricing, service, or professionalism, and they've now earned our loyalty. Thanks guys and keep up the good work!

Oakview Mechanical did an EXCELLENT job replacing our furnace and air conditioner. Unlike other companies who we received estimates from, they realized that our vent pipe needed to be upgraded to accommodate a newer furnace, and they completed that for us as well. Tim provided a fair estimate and also took the lead on getting the job done in a timely manner. Thank you!

I have used Oak View Mechanical on multiple occasions and absolutely love them. This company is truly amazing to work with. They are professional, knowledgeable, on time, do quality work and at a reasonable price. I can't say enough nice things about them. I would highly recommend!!!

Andrew and Nathan installed our AC and were professional and worked hard and they were very pleasant. An inside door was accidentally scratched and they discounted the installation fee to cover the paint no problem. They answered all our questions and cleaned up. It is nice to have a go-to business for our heating and cooling needs. Thank you!

My fiance and I bought a house June 29, 2020, in our contract we requested the HVAC be cleaned, serviced, and insured it was operational. The sellers used Oakview Mechanical to take care of the request and they paid $886 to Oakview to insure the HVAC was cleaned, serviced, and operational along with a few other odd jobs. It was summer so of course the first 2 months we did not use the furnace. Yesterday, September 8, 2020, we turned on our heater and it was NOT working.

I made a call to Oakview Mechanical this morning to see if they would come out and look at it since they signed the invoice saying it was operational not even two and a half months ago. They said they could send a service man out for $89. I mentioned that they worked on it a little over two months ago and claimed it was operational. They then went on to say they do not guarantee operation of any of the units they work on, unless you call in within 30 days.

In other words, if you hire them...they service your unit, sign off that it's operational, and 2 months later after NO use at all...tough luck. DO NOT waste your money. The customer service was rude and unprofessional. They obviously do not back the quality of their work. Oakview Mechanical guarantees their work for 30 days and anything past that you better be prepared to pay them for sub par work all over again. It honestly shocked me that the seller paid good money so we could have a operational HVAC system just for Oakview to say it was operational for 30 days. How do you claim a system is operational, clean and service it, just for it to be not operational when turned on!!!

I would recommend taking your business elsewhere. After I got off the phone with Oakview, I called WireNut and told them what was going on with our furnace (since they were the ones who installed it in 2015). They offered to send someone out and assured me that they would honor any warranties that may be in affect. The customer service was spectacular at WireNut and they obviously back the quality of their work, even 5 years later.