High Altitude Heating & Air Colorado Springs

I used High Altitude Heating & Air to service my two gas fireplaces. Kaleb was prompt and professional. He did an amazing job cleaning the fireplaces and getting them back into peak operating condition. I could not be happier with the service that I received!

We used this company several times! Installation of a new heating and AC units and a humidifier! We were always having problems with something needing to be serviced because of lack of correct installation. We also had a humidifier installed and they seem to not be able to get that correct and needed to come out several times to service it and it is still not working correctly. We had our fireplaces serviced and one fireplace they have been out 4 times in a 2 month period and now it will not work at all. I received a call from the owner and was told they couldn't do anything else for us and that I should contact another company, even though our items are still under warranty. I have to say this is one of the worst experiences we have had with a business and I am sad to say we spent so much money with this business. A family member has also used them and they were also not satisfied with their quality of work.

Beware of this company!!! I was working at a job and they were telling the homeowner there AC unit leaked so much that they need to replace the whole unit for $1000’s. I had the homeowner get a second opinion with a company I highly recommend and have good experience with. They came out and all that was wrong is it was overcharged (opposite from what high altitude said) and the coils needed to be cleaned. High Altitude said they cleaned the coils as well and didn’t. They tried to scam an older couple with a whole new unit when it was a simple and cheap fix. They are up and running NO thanks to high altitude. Makes me sick and wonder who else they are ripping off!!!
Edit: ( comment on owners response below; I did talk to you and it was definitely your company that was the one that was in the wrong. The homeowner just contacted me and said they love the review I gave. I’m not saying you are always like this at all or that your tech doesn’t know what he is doing but unfortunately in this case that is still what happened and hopefully it won’t happen again for you.

High-Altitude Air is simply the best. They have provided excellent, professional service for us for years, and they never fail to provide quality work. Every employee is courteous, prompt, and highly-skilled. We would not consider using any other HVAC service!

This company provides excellent service every time! They provide quality work and are very customer service focused. All of the service providers are nice but I especially like David. I highly recommend them for Heating, A/C and fireplace service. I also appreciate the owner, Eric. His leadership and management demonstrate the high standards and desire to maximize customer satisfaction. Thank you!

We love using High Altitude & Air! David our technician is amazing and always gets the job done. They are always available when we need them. They have always been trustworthy and never try to up sale us on anything . We will never use another company for our heating and Air needs .
Thanks for all that you do !

These Guys did a great job repairing our gas fire places. They worked a few months ago and then all of a sudden stopped and everything I tried to get them going didn’t work. There was a lot of troubleshooting involved but David ultimately figured out and fixed the issues at a good price, whereas another company might’ve just sold me a bunch of parts I didn’t need just to be done with it. These guys are straight up honest and really helped me out. In a few weeks they’re coming out again to install a humidifier on my furnace and I’m glad to give them business. If you need help with your air-conditioner, furnace or even fireplace like I did, I recommend you give them a try.

Joe is extremely thorough and knowledgeable about furnaces. I'm confident that this is the best servicing my Furnace, AC and humidifier have had in some time.

5.0 star rating 7/30/2018
My experience from start to completion with High Altitude Heating & Air was stellar. I couldn't be happier. My experience mirrored other reviewers, and I am all too happy to add another five-star rating (unsolicited) for these folks.

I had a water pump fail in a 31 year-old evaporative (swamp) cooler. The unit is in good operating condition, just time for a new pump as the last had exhausted its service life. I tried myself, but ran into some problems.

I first reached out on HomeAdvisor, but that was not a good experience. I booked an appointment with the only pro match, and they booked me an appointment but couldn't tell me their rate other than a trip charge and said they would tell me IF they took the job. I felt they were going to take me for a ride. It was a large HVAC firm.

I thought I'd try on Yelp and found several matches. Eric replied instantly and was positive, helpful, and open. I booked an appointment then and there.

Service technician Josh came out and did the job in no time. He was on-time, friendly, forthright, knowledgeable and professional. I was very happy with his work, and I will use High Altitude again for HVAC services, and recommended them to my neighborhood association (I live in a retirement community).

Their prices are really reasonable, very good actually and the service and their work is outstanding. Working with them is a great experience.

We've been using these guys for years . They employ courteous, well-qualified service professionals. Our furnace is old. Circa 1950.