They were reasonably priced, on time, responsive, and fast in my AC install. They accidentally damaged my dryer during the install but offered a fair discount on the AC invoice in response. My new AC works well. Hopefully, after a summer of using my AC this year, the 5 star review will remain.
I had a new furnace, A/C and thermostat installed with Gene's. They are absolutely great in what they do. They have great communication and are willing to work with your wishes and needs. Gene and his crew are super nice and professional and coordinated with the electricians and inspectors for me. Great service!!!.
We have been working with Gene's Heating and Air since the summer of 2016 and every service we have had with them have always been amazing! They are more than accommodating and ensure quick and great service. They make every encounter very personable and get the job done quick and at a more than reasonable price. They are very educated on the requirements for permits and will also educate their customers to ensure they have a full understanding of everything they are completing. I could not be more happy with my service from them and I will definitely be a life long customer.
Gene's is simply the best! We've had two issues with furnaces in our "antique" ;) house with an attached rental cottage. Each time, Gene has provided a superior level of service, offered the most affordable options, creative solutions, and timely service. Whenever we have a problem, they're the only ones I'll call. No upselling, no gimmicks. Simply honest service professionals. 6 stars!
These guys are AWESOME! We talked to two different ladies on the phone and they were both incredibly helpful, kind and very easy to work with. Ben did the work on our furnace and he did an amazing job. This company is one that you can trust to do exactly what needs to be done. Their prices are extremely fair and they are honest, hard workers. Great experience!
I called Gene's Heating and Air at 7:45 a.m. today and we had Joe at our house by 8:20 a.m. Our furnace had stopped working altogether the day before. Joe was able to have our heat on within an hour without even needing any new parts. We were charged only for a service call. Yesterday, we had talked to another company and we were looking at a $1000 bill with them. We are thankful that Gene's was recommended to us. Joe was very knowledgeable and he got the job done quickly and he took a lot of the time to talk to us and explain to us what the problem had been and answer all of our questions. We recommend Gene's 100% and we will not hesitate to use them again for all of our heating needs.
I called Gene's heating& Air for a 2nd option on my central AC unit after getting near 6,000 repair quote from wirenut to replace it. I'm so glad I called Gene's. They were reliable& honest. It was low on coolant from loose or broken caps! They put 3lbs of coolant& changed out the caps for 360 bucks. Wow. I so appreciated their honesty& all the $$$ they saved me. Highly recommend!
I cannot say enough great things about Gene's. They are very easy to work with and with both of our properties we had great service. They follow through and are trustworthy.
Work done: Water heater, Lining chimney, System Service, Adding Ducting and Ventilation, General troubleshooting
I have had two installations completed by Gene's heating and air. One was for a Furnace and AC install in one of my rentals and the second one was for a central AC install in my personal residence. both were handled in a timely and professional manner. I really like the way they do business. I intend to keep using them. Update: I have now had another central AC installation done by Gene's Heating and Air. What I like was the attention to detail that the estimator had. Craig spent considerable time in the crawl space taking measurements of all the ducts to make sure they could do the install. I would say he spent at least an hour going over the current system. Unlike another installation that another vendor did several years ago where the estimator did a "quick and dirty" look over the system. I estimate he spent maybe 15 minutes looking over the system. He left the installers to figure out how to make the install work. Not good. I did have problems with that install and that was one of the reasons I went to Gene's. Gene's also coordinated the upgrade of the electrical service panel with another vendor. They brought a grandfathered electrical panel up to current code. Thanks for the great service. Bob
Reasonable price for annual contract considering the variety of services and products included. Gene's includes what other providers require a separate payment for. I've had quality service every time, usually the same technician , so we have gotten a chance to know and trust his work. Easy to set up appointment at a time/date of our choice.
Reid Kerlin
They were reasonably priced, on time, responsive, and fast in my AC install. They accidentally damaged my dryer during the install but offered a fair discount on the AC invoice in response. My new AC works well. Hopefully, after a summer of using my AC this year, the 5 star review will remain.
Martina Kisner
I had a new furnace, A/C and thermostat installed with Gene's. They are absolutely great in what they do. They have great communication and are willing to work with your wishes and needs. Gene and his crew are super nice and professional and coordinated with the electricians and inspectors for me. Great service!!!.
Nichole Jackson
We have been working with Gene's Heating and Air since the summer of 2016 and every service we have had with them have always been amazing! They are more than accommodating and ensure quick and great service. They make every encounter very personable and get the job done quick and at a more than reasonable price. They are very educated on the requirements for permits and will also educate their customers to ensure they have a full understanding of everything they are completing. I could not be more happy with my service from them and I will definitely be a life long customer.
Annie Gourlie
Gene's is simply the best! We've had two issues with furnaces in our "antique" ;) house with an attached rental cottage. Each time, Gene has provided a superior level of service, offered the most affordable options, creative solutions, and timely service. Whenever we have a problem, they're the only ones I'll call. No upselling, no gimmicks. Simply honest service professionals. 6 stars!
Michael Morgan
These guys are AWESOME! We talked to two different ladies on the phone and they were both incredibly helpful, kind and very easy to work with. Ben did the work on our furnace and he did an amazing job. This company is one that you can trust to do exactly what needs to be done. Their prices are extremely fair and they are honest, hard workers. Great experience!
Phil Pepperl
I called Gene's Heating and Air at 7:45 a.m. today and we had Joe at our house by 8:20 a.m. Our furnace had stopped working altogether the day before. Joe was able to have our heat on within an hour without even needing any new parts. We were charged only for a service call. Yesterday, we had talked to another company and we were looking at a $1000 bill with them. We are thankful that Gene's was recommended to us. Joe was very knowledgeable and he got the job done quickly and he took a lot of the time to talk to us and explain to us what the problem had been and answer all of our questions. We recommend Gene's 100% and we will not hesitate to use them again for all of our heating needs.
Teresa Bateman
I called Gene's heating& Air for a 2nd option on my central AC unit after getting near 6,000 repair quote from wirenut to replace it. I'm so glad I called Gene's. They were reliable& honest. It was low on coolant from loose or broken caps! They put 3lbs of coolant& changed out the caps for 360 bucks. Wow. I so appreciated their honesty& all the $$$ they saved me. Highly recommend!
Maria Swift
I cannot say enough great things about Gene's. They are very easy to work with and with both of our properties we had great service. They follow through and are trustworthy.
Work done: Water heater, Lining chimney, System Service, Adding Ducting and Ventilation, General troubleshooting
Robert Hansen
I have had two installations completed by Gene's heating and air. One was for a Furnace and AC install in one of my rentals and the second one was for a central AC install in my personal residence. both were handled in a timely and professional manner. I really like the way they do business. I intend to keep using them. Update: I have now had another central AC installation done by Gene's Heating and Air. What I like was the attention to detail that the estimator had. Craig spent considerable time in the crawl space taking measurements of all the ducts to make sure they could do the install. I would say he spent at least an hour going over the current system. Unlike another installation that another vendor did several years ago where the estimator did a "quick and dirty" look over the system. I estimate he spent maybe 15 minutes looking over the system. He left the installers to figure out how to make the install work. Not good. I did have problems with that install and that was one of the reasons I went to Gene's. Gene's also coordinated the upgrade of the electrical service panel with another vendor. They brought a grandfathered electrical panel up to current code. Thanks for the great service. Bob
John Mallonee
Reasonable price for annual contract considering the variety of services and products included. Gene's includes what other providers require a separate payment for. I've had quality service every time, usually the same technician , so we have gotten a chance to know and trust his work. Easy to set up appointment at a time/date of our choice.