Universal Water Heater Repair West Hills

we believe we made a great choice with Universal Water Heater Repair West Hills Heating and Cooling. The work they did was very clean and well done. We feel very comfortable with them, and are sure if we have any issues going forward Universal Water Heater Repair West Hillswill be there to take care of it. Everyone on the team seemed to approach their work the way I would hope I would if I were in that business: by having great respect for the customer, being very honest, enjoying their work and doing a great job.

Everything went extremely well, and they were very fast. The trim on the attic openings was put back to better than new, and we were back to having 2 new, fully functioning HVAC systems. Angel went over how to use the new smart thermostats with me, and everything was nicely cleaned up after they were done. Vinnie was so thankful that we let them use our toilet, that he even fixed a minor issue the toilet decided to have while they were here!

From the moment I called arts heating and cooling the gentleman Universal Water Heater Repair West Hills was extremely kind and helpful. He recommended I do several things before they came out in case it was something minor like changing the filter checking the fuses. The gentleman Johan came out and spent almost an hour and didn't charge me anything because he said he didn't fix anything but told me to get a second opinion if I wanted but it was the compressor and it would be $1800. Rather than charge me that he suggested I call the company that installed it to check to see if it was under warranty. He was so kind and even hosed down my air conditioning unit and around the gardening area to clean it up. I'm very impressed with the company. I can't afford to install it now but when I do replace it it will definitely be with that company if I'm not under warranty with the company that installed it.

My wife and I were getting quotes for a new A/C unit and furnace. We talked to three companies including Universal Water Heater Repair West Hills's (Universal Water Heater Repair West HillsH&C). Universal Water Heater Repair West Hillsshowed up promptly looked at my system told me what we did and did not need. He gave me an immediate quote which was way less than the others had quoted. Universal Water Heater Repair West Hillswas the only one who wanted to come inside and count my air vents and look in the attic. Everyone else was trying to sell me a much more expensive 5 ton unit. Universal Water Heater Repair West Hillstold me with the number of air vents I have, a 4 ton unit would do the job and with my 70 year old Ranch home did not need to pay top dollar for the most efficient unit. Everyone else was trying to sell me much more expensive A/C units. Universal Water Heater Repair West Hillsdid the installation a few days later, it went seamlessly, and our house now heats and cools better than it ever has with the new equipment. Hire Universal Water Heater Repair West Hills's company...he is extremely honest and only recommends what you need. We couldn't be happier, and Universal Water Heater Repair West Hills's company is the only one we will use in the future.

The guys that came out to do the installation were equally amazing: timely (even a little early), friendly, super hard working and CLEAN. When they ran into an issue they called Universal Water Heater Repair West Hillsor Youhan who gave me options and recommendations and we made a decision and moved on to the next step. Everything went smoothly and they finished early even sweeping up around the new units. They even reinstalled the box for my sprinkler system that was in the same closet as the furnace noticing that it was dangling and had come off the wall. On the last day of installation, Universal Water Heater Repair West Hillscame out, even though he was injured and should have been putting his feet up, to make sure everything was as it should be, and even getting on a ladder to change my filters for me. Every single individual went above and beyond what they had to do to make sure I had a great experience and just showed tremendous care and concern for their customers.

Once complete we received a follow up call from the owner and was assured we could call him anytime with any questions / problems we might have. Overall we are pleased with the system, the sales and the service provided by Universal Water Heater Repair West Hills. Highly recommended.

We have been using our new system for the past 2 weeks and it works great!
If you are looking for an honest, trustworthy company that values its customers, we highly recommend Universal Water Heater Repair West Hills heating and cooling

Our AC unit stopped working during the 2020 heat wave. Universal Water Heater Repair was able to fit us in within the week. Youhan was excellent in diagnosing what was wrong and also gave us additional advise on maintenance of the AC. He knew right away what component went bad and had the parts to fix it.

I noticed that my hot water tank was leaking this morning. I found this company on Google with 5 star reviews and now I know why. I called this morning at 10am they gave me a window between noon and 3pm. He called at 1pm to say that he was 30 minutes away. Once he arrived he assessed the hot water tank and gave me a very reasonable estimate to have it hauled away and a new one installed. He had it all done within 45 minutes. I found it interesting that he placed a drip pan underneath the new tank. What a brilliant idea. He was professional and personable. What fantastic service!

Universal Water Heater Repair gave me a low to high quote over the phone then sent a tech out the following day. He was punctual & professional and quickly sized up my job. My old unit was 49 years old so I needed things brought up to code as well. He had a written quote within minutes and was fast at work with everything he needed as soon as I signed. Short work was made out of the job and he cleaned up, explained all of the work and left it better than the way it was when he arrived… true professional. I will definitely be recommending Universal Water Heater Repair going forward.