Steve's Five Star Service

Excellent customer service skills. I recommended to a friend yesterday. Good prices and excellent work.

The Technician Brandon showed up on time and did a great job by taking his time to resolve the problem and I am very satisfied with the work that was done. Thank you again and yes I do recommend Steve’s Five star service very great service.

They replaced a rooftop A/C and furnace combo that went out. Fernando and Christian were friendly and professional and even inspected the roof and took pictures and were willing to share the pictures with me so I could see the status of the area. I really appreciate those guys and their hard work!

The technician, Martin Brody, was knowledgeable about what he was doing. He was pleasant, but took care of business. He arrived earlier than the ETA that was given to me. I’m very impressed by this mans work ethic. I would recommend this company without hesitation, and ask for Steve Brody. He is top notch!

Steve's has provided excellent service to our family fir over 20 years. All people we have dealt with are professional, communicate well, and timely. You can trust that work will be fairly quoted and done to your satisfaction.

We had a plumbing challenge arise yesterday morning, with out of town guests on their way to our home, and Steve's Service was able to send a technician out within an hour! Jose Morales was quick, courteous and professional in solving our problem. We asked him for a bid on some other work that we were considering and it was very reasonable. We were impressed with their service and would highly recommend them!

Jose, from Steve's Service, has now completed multiple jobs for us. Each time his quotes have been provided quickly, with very reasonable amounts and details that look out for the best outcome for both us and our home over the long term. Their availability to schedule the work is excellent, along with Jose's willingness to include extra services such as picking up the items that we have specified. We have the next job already scheduled and highly recommend Steve's Service, and particularly Jose, to anyone seeking a reliable and efficient plumber!

Very happy with the service we got from Steve’s. They had appointments available sooner than other companies we called. They were friendly on the phone and our repairman Enrique was knowledgeable and helpful! He even called his manager to ask about recommendations for a company to help us with some water damage. Definitely going to use them again!

We truly would like to thank Steve's for their exceptional service. We truly appreciate the two visits we had with Jose who did a an amazing Job fixing our garbage disposal, he was very professional, friendly and did everything In such a timely matter. We also had the pleasure of having Douglas come by to assess and look at our AC unit, he was extremely detailed and very professional also. We cannot Express how pleased we were. We really appreciate Steves team everyone really goes above and beyond to make sure the issue is resolved. We look forward to doing future buisness with Steve's exceptional team.thank You Steve's

Our house, built in 1977, had an original air conditioning and heating system. Both units were functional; however, due to age and also due to newer refrigerant requirements, we felt it was appropriate that we replace the unit now. Consequently, we compiled a list of seven companies who we felt were deserving companies to install this new system. We met and listened to each one of them, and reviewed their proposals. At the end, we finalized three companies, and Steve's Five Star Service was one of them. We felt that all three companies were good and would have done more than satisfactory work. In fact, Steve's Air's proposal was $500 more than the other two companies; yet, we decided to hire Steve's Five Star Service to install the system, and our rationale was as follows:
1. We sincerely felt that the assurances and guarantees that Blake (Owner's son) was giving us at the time of proposal would surely come to fruition.
2. The reviews that we read of the company were all very positive; not a single negative review. Our immediate reaction was not to believe this. So we confronted Blake and asked him how is it possible that not a single review would be negative. His response was that when they receive a negative review the company goes out of the way to rectify the customer's concerns and the work deficiencies.
3. There was a complete clarity of the work process and the expectations, of both the completion time and of the material and labor.

In nutshell, the work began and got completed as per the plan. The workers, namely, Richard, Shawn, Jeremy and Raul, were very professional, tidy and respectful of our time and our needs. Thus far, we had no need to run the air conditioning unit; however, the heat exchanger /furnace has been used quite often, and the entire system is functioning well. Overall, we are very happy with Steve's work, and we do not hesitate to recommend them.

I called them for service on A/C & Heater, check on zone damper make sure it was operating properly, had concerns about air purifier, plus had them install UV light.
The technician Doug, very knowledgeable, they sent him out within 3 days, and finished up with new parts the next day.
Steve's originally installed my system in 2014.