Great customer service, gentleman on the phone was quick and helpful. He called me w/in 10 minutes to say he secured a plumber to come out. Matt was on time and very personable. He explained everything to us before performing any work. I will use them again 💯!
They tried to cheat me. Toilet wouldn't flush well. Told me pipes were corroded. Wanted $20,000 to fix it. Another honest plumber said it was only the toilet. New toilet worked perfectly so it wasn't the pipes. This review is for Rooter Hero in the San Fernando Valley.
Scheduling was a bit weird but when I expressed dissatisfaction, they were quick to make the situation right. The actual repairman who did the work was very pleasant, professional, and knowledgeable. Pricing was a bit high but work was great.
Total rip off at 510.00 per faucet when all that was needed two new cartridges. They were late, no estimate given or i would have told them to kick rocks. 2 hrs total work time including 40 mins to fetch parts. Really John? The only good thing about your co. Are the plumbers. Nice professional guys. Always on the up sell though. Thanks for the beating.
I highly recommend Rooster Hero Plumbing. They dispatched a plumber right away to fix a blockage that was causing water to leak all over our bathroom floor. Hector was very professional and knowledgeable. He was also very respectful in our home.
The cost estimate provided was so ridiculously high that I actually laughed ... $530. So, I did it myself in 15 minutes with $30 in parts. That calculates out at $2000 per hour! I will never call them again.
Great service- Albert was on time, cleaned up when he was done and was honest and worked quickly. I was able to use a $77 drain clean out coupon on a Sunday!
Lisa meli
Great customer service, gentleman on the phone was quick and helpful. He called me w/in 10 minutes to say he secured a plumber to come out. Matt was on time and very personable. He explained everything to us before performing any work. I will use them again 💯!
Robert Flores
They tried to cheat me. Toilet wouldn't flush well. Told me pipes were corroded. Wanted $20,000 to fix it. Another honest plumber said it was only the toilet. New toilet worked perfectly so it wasn't the pipes. This review is for Rooter Hero in the San Fernando Valley.
Danielle Wommack
Scheduling was a bit weird but when I expressed dissatisfaction, they were quick to make the situation right. The actual repairman who did the work was very pleasant, professional, and knowledgeable. Pricing was a bit high but work was great.
tony cleary
Total rip off at 510.00 per faucet when all that was needed two new cartridges. They were late, no estimate given or i would have told them to kick rocks. 2 hrs total work time including 40 mins to fetch parts. Really John? The only good thing about your co. Are the plumbers. Nice professional guys. Always on the up sell though. Thanks for the beating.
Brandy Ellingsworth
I highly recommend Rooster Hero Plumbing. They dispatched a plumber right away to fix a blockage that was causing water to leak all over our bathroom floor. Hector was very professional and knowledgeable. He was also very respectful in our home.
Kris Ohlenkamp
The cost estimate provided was so ridiculously high that I actually laughed ... $530. So, I did it myself in 15 minutes with $30 in parts. That calculates out at $2000 per hour! I will never call them again.
Deena Widran
Great service- Albert was on time, cleaned up when he was done and was honest and worked quickly. I was able to use a $77 drain clean out coupon on a Sunday!
Squadoosh342
Cesar and Ken were really helpful and were very patient. Those two guys were knowledgeable and helpful. Pure professionals
Pauran Abdipour
The tech. Came here he was nice and polite. He checked the plumbing problem and gave me estimate..
Mark Silverstein
Great company. Super professional. On time. Great price and value. Highly recommended!