Grainger Industrial Supply

I want to compliment Jesus from the San Marcos store for the extra time and care he took to help me find the correct replacement motor. It was not a huge sale, but he really made me feel like it was important to him to find the right product. The staff at this store is always exemplary, courteous and respectful.

If it is hard to find this is the place to go to they always pull through for me. They get it here fast and stand behind it. Thank you

San Marcos has stepped up in recent years from my last review! Great job guys and girls!

Philip at San Marcos was extremely helpful and I will continue to shop with him.

Super frustrating. I had two items on my order I had to wait over a month for. Ok, no big deal. Received no notification of their delivery so I call customer service. They can find no record of me ever placing an order for those items. Turns out when I picked up the first part of my order these geniuses just deleted the rest of my order. Fantastic. I now get to reorder and wait some more.

Their online system is a joke and the IT guys know it. They prompt you to sign up for an account to track your orders but it doesn't actually work unless you jump through all the hoops to give your business info.

If you need anything from this location, find another one. It absolutely amazes me that it literally takes them 30 mins to answer a phone. I guess Customer Service is Not Graingers priority. I will be taking my company’s business else where that Customer Service is a Priority.
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Brandon has great customer service skills. That made the difference. He knew how to find the parts I needed. I’m definitely coming here whenever I can.

Kaitlynn is GREAT! Very help and is very proficient!

Best place on earth. Hundreds of millions of products! Search for fun online @ Grainger.com

There's always only one employee, takes forever to get things here