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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping

Grainger Industrial Supply Reviews - 43

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
XK Zhang

Extremely bad company and customer service. I placed an order a week ago, which is estimated to pick up today (2/14/2020). They cancelled the order without notice. I have been waiting for a week for nothing. Waste my time and delayed the item I need.

Matthew Brown

Their covid restrictions are over the top in my opinion And as always their prices are high. But it is hard to beat them as far as selection and convince is concerned. The staff is always friendly and willing to help.

mike monette

Well they are less and less industrial supply places left. Hard to get to this place. Once there it is set up very easy to order your stuff. Friendly staff. Main issue no more popcorn. Bummer.

Sizhu Hicks

Extremely bad customer service. I do not wish to hear back from this company again. Their website simply does not have delete account as option. Be aware and think again when you register.

Alex Grew

I called for a PN that I didn't even know about but luckily Grainger Employee's gave me what I was looking for with just a description. I drove there after and it took me a couple of minutes for them to look my part number, ring it up, and get back to work. Very professional here and they are ready to help you.

David Mock

Literally sat here for no reason, Ana decided not to help is but didn't tell us and had us waiting an hour for no reason. If youre going to close when I've been waiting here ATLEAST tell me so im not waiting for no reason.

Hector

They always help out all their departments, customer support to help you find the right part even if it was discontinued, most of their items are in stock, everyone is helpful.

dql

Poorly run business . Canceled my order without even informing me. I waited two weeks for nothing. If they at least have the courtesy telling me right away, I could have bought from somewhere else instead. Now no where to buy.

York Ding

Really bad experience to shop online at Grainger that had no issue when I made an order but upon delivery day it sent an email to cancel my order to say the order is one restricted item; and even worst that the order history with account was gone although I have a printed copy at hand.

Alexa Morales

It is the first time I have visited this store and I really do not recommend it the staff is very slow and the products are at too high prices

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Grainger Industrial Supply Hours

  • Monday 7 AM to 4 PM
  • Tuesday 7 AM to 4 PM
  • Wednesday 7 AM to 4 PM
  • Thursday 7 AM to 4 PM
  • Friday 7 AM to 4 PM
  • Saturday
  • Sunday