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Renales Heating & Air Reviews - 97

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robyn S

Fantastic job, and very patient with our HOA’s delay and petty requirements. Basically, this was a relocation of our neighbor’s air con unit from under our window to their’s. Should not have been an issue and a very easy job. But it took the HoA over 12 months, after we first contacted Renales to do the work, to issue a permit - the unit is in the garden not attached! Renales complied with each HoA condition added without a complaint. Amazing. Thank you, Renales.

Ria L

Ehly and his team did an amazing job! I am very pleased with my new ac unit! My family and I are enjoying the cool air in our house! Thank you to the entire team for all of your hard work! You can really see that they enjoy doing their job!! I highly recommend Renales heating and air to anyone who is interested!!

Carole LaBuda

The service rep (Elkan) was great. Troubleshot the problem to a bad capacitor and our unit was up and running soon after.
Highly recommend them and will use them again for sure. 😊

J G

Renales Heating and Air recently replaced my old noisy AC, and furnace with a new 20 SEER Variable Speed AC PRO X-Series heat pump, and a Carrier Performance 2 stage furnace. I couldn't be happier with the quality of work and customer service Renales Heating and Air provided.

Ryan came out and provided the quote. He was on time, listened to what I wanted and didn't try to up sell me or waste my time with a long sales pitch. He emailed me with a competitive quote the same day. Throughout the whole process Ryan answered my phone calls and responded to my texts in a friendly and timely manner.

The overall project needed to take place in 2 phases because I was having my yard being remodeled at the same time and I wanted to replace the existing concrete around the AC with pavers. Elkan came out the day before construction started and removed my old AC unit. I scheduled them to come back out 4 days later based on the timeline my landscape contractor gave me with an additional day in case there was a delay. The landscape company didn't complete the project on time as promised. Renales worked around the delay and went above and beyond. The owner Ehly came out with Aaron and Elkan that Saturday morning to help complete the work so I wouldn't have to wait several days for their next available appointment. Thank you Ehly and the entire crew at Renales!

Osmond Nicholas

Renales gave me the best quote and were able to book me in a timely and efficient manner.I had a slender state of the anrt unit put in and it has been effecient in cooling my house faster and more efficiently. The technicians installed new duct coils and I can feel the difference in the flow of air throughout every room. The install was done in a little over half days work. The guys quickly got the job done and were professional throughout the whole process. My home is now back to being at a desirable temperature.

Cory Russell

Elkan was great and what you hope for during an AC maintenance appointment. Friendly, knowledgeable, quality work, and not pushy on recommended repairs. 10/10 would use them again.

Ruben Cuevas

Ehly and his crew did an outstanding job installing our ac system. They also replaced the gas furnace and all the ducting and vents.
The process from job estimate to job completion was completely painless and easy.
I have been deferring installing ac for the the last ten years, getting estimates but have been putting off installation until I came across Renales Heating and Air. I am so glad to have found such a honest, competent installer. We were treated with utmost courtesy and they ensured that we were completely satisfied with the installation.

Katrina Harrell

Absolutely loved working with Renales Heating & Air to repair our air conditioning unit especially on a hot summer day! They were able to schedule us for same day consult and repair. Everything was so quick and efficient. There was an open line of communication and plenty of notification. We’re so grateful for all their assistance and time!

Teresa Guglielmo

We just had our Wall heating unit serviced, and had an excellent experience with Ehly, our technician.

He was extremely professional, polite, friendly, and respectful of our home. I also appreciated that he made sure to call when he was on his way.

The price was excellent, and so was the service.

We will definitely keep Renales heat and air in mind if we decide to install a central heat/air unit in the future.

Van Pint

Elkin, is the service representative, who is very polite and courteous. Elkin, knows his business and he is very proficient. It does not take him long to correct a problem. He actually listens to the customer concerns and needs. In these times great Customer service is needed. Also Victoria is very courteous. She does just what she says she will do. If Victoria tells you she will call you back or seek to get an answer to your question. You better believe that she will call you back. Elkin and Victoria are an asset to Renales Heating and Air.

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