Bill Howe Plumbing, Heating & Air, Restoration & Flood Services

Daryll was excellent, prompt and gave excellent service. His personality was so positive and genuine. He also helped us get the contacts we need for other work we need done.

Amazing job by Kris and Joe! Kris came out to do the estimate and it felt as if I was talking to another version of myself. Kris was very logical, friendly, and professional. He gave an accurate estimate for a Pentair Water Softener and installation. He showed up on time both to the estimate and installation. Kris and Joe did a great job installing my Pentair Water Softener. Kris was extremely knowledgable, truly a master in his profession, and answered my multitude of questions, during the estimate, the days leading up to the installation, the installation, and even a question that arose the day after installation.

I could not be happier! Thank you Kris and Joe!

-Dave Smith

I've used Bill Howe for 2 distinct issues- plumbing and HVAC. Both occasions were really terrible experiences, and I would absolutely not recommend using them.
For the plumbing issue, the diagnosis they gave me was to repair something that the plumber who came out to fix it said himself was unnecessary. When I called to explain the situation, they would not refund the money I had already paid, and instead offered an HVAC maintenance for later in the season.
Fast forward a few months, my tenant complained of HVAC not heating- so I called to cash in my maintenance. Turns out that "maintenance" was meant for some other kind of maintenance, so I had to pay again for a diagnostic. The result, I was told, was that I would need a full scale HVAC replacement. After no less than FOUR visits, and some very frustrated tenants, the original problem still existed with the brand new system. I was told the problem was the thermostat, and on replacing it, the HVAC worked. When I asked if that could have been the original issue, and therefore I may not have needed a $13K system, the manager said "there was no way to know at this point." AWESOME.
Today, my tenants called again- they tried to turn on the AC for the first time of the season (and since the replacement 2 months ago) this week and the brand new system doesn't blow cold air. So they sent a tech out today, and I never heard back. After waiting a few hours I called their dispatch and apparently the tech arrived, couldn't get onto the roof, and left without ever calling me. Had I not called in, I would not have known they showed up and left.
Every individual I've spoken to has been exceptionally nice, but unfortunately the actual communication from the company has been very poor and the work unreliable, leading me to feel they are simply untrustworthy.

Manuel is a great plumber, hard worker and very professional! Did I say he just a nice guy too! He installed our new washing machine after the old plumbing literally fell apart as we attempting to remove the old one. Manuel came in, after being delayed at another job. He analyzed the problem, came to with a plan and on return today fixed the problem, installed the washing machine and replaced our kitchen faucet. The best!!

Bryan is very professional!! We’ve had several plumbers come and couldn’t complete the task but Bryan was honest with his assessment and made sure everything was completed. Bryan is the ONLY technician I want to do work at my house. Thank you for the work and professionalism! I look forward to continuing business

We had an emergency a couple days ago, and needed help ASAP. Isaiah showed up, and was super nice, professional, and knowledgeable. He was able to resolve the issue in about an hour. We’re very appreciative!

I've worked with hundreds of plumbers throughout my professional career and as a home owner. Eric is the most patient, thorough and honest plumber I've ever met on a job site. Every step of the process was dialed in. If you want the best experience, Bill Howe delivers.

I paid over $250 to finish plumbing under my kitchen sink. I removed the garbage disposal myself. All I needed was the plumbing to be finished. The so called technician couldn't finish the job. I had to make a trip to Home Depot to finish the job. The company did contact me after this review and apologized. They did refund me 25% of the cost for me to finish the job. I do appreciate that.

Had a gas leak that put all hot water out of order. Bill Howe got right over and fixed the leak, which was a little complicated owing to its location. Dave Redfield and his assistant did a great job.

I was so happy I chose them. I’ll be honest, I wasn’t crazy about calling Bill Howe because a lot of the time businesses with good marketing departments don’t necessarily do good work. Also it was for my company that is part of a national corporation. I was concerned we would be charged a lot because they knew it wasn’t coming out of my pocket directly. I had two technicians. Rico did the inspection. On time. Nice. Fast. He explained to me what needed to be done and what else to expect. Then Shaun came the next day, after I got approval. On time. Nice. Fast! I was really happy. So was the rest of our employees.
Thanks Rico and Shaun!