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Air Plus Heating & Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matthew Geyer

I was having trouble with my AC system and had another company take a look at it and they said they would have to replace it. They quoted me $21,000. I set up an appointment with Kim at air plus and during the call she had me check a few things myself and it solved the issue right away!
Finding a business with technical knowledge and outstanding customer service is rare. I can't recommend Air Plus enough!!!

Thomas Wolfe

Air Plus Heating & Cooling provided excellent service beginning with the Sales and Design thru the installation of my residential HVAC system. Both Kevin and Jim provided design and equipment recommendations that fit my application and cost considerations. The installation team was on-time, detailed oriented and committed to providing quality workmanship. I highly recommend Air Plus when considering a HVAC system.

Janet Smarr

Andrew came promptly, spent a long time diagnosing the problem, all for the fixed price of a diagnostic visit. Sooner than I expected, he came back with the ordered part and, together with Eric, repaired our system effectively.

We used this service a second time, when someone else has caused an error in the system. The AirPlus guys came soon and rapidly got the problem diagnosed and repaired.

h babette davis

We have been using them since they installed our new heating and AC system. Love our Trane System.

John Cavitt

I used Air Plus Heating and Cooling to replace an old heating and air-conditioning system. I had three estimates and went with Air Plus because of their professionalism, competitive price, and the Consumer Report recommendations for their particular heat pump brand. I was working with Kevin to order, purchase, and coordinate the installation. He was very attentive, answered my emails and phone calls right away, and was a wealth of knowledge. I had to work the day they did the installation, so my neighbor who was also getting the same unit, let the workers into my condo. When I got home there was no indication that anyone had been there, except for the new thermostat on the wall. My neighbor commented how hard everyone worked, how many stairs they had to climb, and how difficult it was to remove the old equipment from the ceiling. I appreciate their hard work and excellent service!!
Thank you!

Cheri Joseph

Erick is friendly, professional and efficient, he provides a high quality service. I highly recommend this company.

Kassie Bowman

Air Plus was great from start to finish, and every single person we interacted with was professional and easy to work with. The quoting process with Kevin was smooth and competitive, and the installation went well. We got another quote from another company that came in a little lower, but we were much more comfortable with the professionalism Kevin showed. Well, Kevin ended up matching the quote, making it an easy decision.

After scheduling the initial install, I had to reschedule due to some things that came up on our end. When I called, the person I spoke with (I think it was Kim) was understanding and made it easy to adjust the dates without any hassles at all.

The whole installation crew, including Eric, Osvaldo, and Andrew (and anyone else I may have missed!), were knowledgeable, efficient, and professional. They checked in to make sure we were happy with the placement of equipment and were proactive in giving us a heads up about any loud noise or strange odors.

We are very happy with the end result and highly recommend the entire team!

Cato Zane

We recently used Air Plus to get AC and a new furnace installed in our new home, and they did a great job. Eric, Andrew, Ozzy, and Jim did our install, and they were very professional! They arrived on time, and worked hard every single day of our 3 day install. Our house gave them some trouble (the house is from the 50s, so small crawl spaces, very low roof over our additions, that kind of thing), but they definitely rose to the occasion and put in extra work to get it done. They even created some custom components for us so that we could get air into the whole house! They were also very good at maintaining communication about what was happening with the job as they ran into these hiccups and challenges that our house threw at them. I'm so glad they were able to make it work! It's been a couple of weeks now and everything has been running smoothly, and I'm so much more comfortable in my new home now. Thank you Air Plus!

Anneliese Piazza

Hire them! Seriously, the best contractors I've ever hired.
Median pricing, on time, and communicative. I ended up having a very long approval process for a new electrical box with SDGE, but as soon as it was in Air Plus was there installing my new AC system. They were professional, super clean, and the owner was on site making sure I had the best set up. After everything was installed, they spent at least 90 minutes warming and cooling my house, confirming my system was working correctly. Then, someone stayed after to make sure my thermostat was set correctly. Amazing service, I'd recommend them to everyone.

Bic Do

I contacted Air Plus back in late June for a diagnostic on my AC unit that I needed to replace. I was quoted a very reasonable price and decided to go forward with the installation. It took another month for my HOA to approve the install, however I was able to quickly schedule an appointment w/ Air Plus once I got the green light. I am very pleased with the work they performed. They installed a new Goodman Air handle and heat pump which is significantly quieter than the previous AC/heater unit I had, and replaced all my vents so the new vents would be open facing forward. I even got a new nest thermostat which they took the time to explain how to use. Kevin was a pleasure to work with and extremely professional, prompt, and thorough in his response to my questions. Ralph, Andrew and the rest of the team were great and respectful, and they made sure to vacuum any and all drywall/messes left behind. I would definitely recommend their services! I also plan to continue with the yearly maintenance with them. The pups and I are very grateful for the cool air. Thank you!

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