After purchasing a house that circle in had just replaced the hvac unit on, I found that they had installed a unit that was two tons smaller than what they had removed(removed 5 ton installed a 3 ton) I only found this out after 3-4 months of living in the home when summer hit and my house will not cool below 83 degree. I had taken pictures of the old unit when initially looking at the home Which is the only reason I know it was a 5 ton unit. After having numerous hvac contractors come out and check my system they (all 3) stated the unit was undersized and simply can’t keep up with the heat load. I tried working with circle in but they simply washed their hands of it stating the returns were sized for a 3 ton unit. I understand this business wanting to get the work of installing the ac unit on a home but installing the wrong size unit Simply for profit and to get the job done cheap for the seller is wrong and deceptive. Now I am stuck with a home that doesn’t cool with an ac unit that is the wrong size. I will be installing a new unit and using a Quality business to fix my issue if they would do this to me I would not trust them, ethics and morals are extremely important in business and this business does not have them
John and Mary were great from sending me past service records. Then had to install two different fans all in record time. Beat the heat and can't beat the pricing. Thanks again, recommend you call .
Usually I have had good service, but today, they sent new guys, three hours late, no call , and left my thermostat askew as to normal settings. Don't think I will use in future.
Nick Jones
After purchasing a house that circle in had just replaced the hvac unit on, I found that they had installed a unit that was two tons smaller than what they had removed(removed 5 ton installed a 3 ton) I only found this out after 3-4 months of living in the home when summer hit and my house will not cool below 83 degree. I had taken pictures of the old unit when initially looking at the home Which is the only reason I know it was a 5 ton unit. After having numerous hvac contractors come out and check my system they (all 3) stated the unit was undersized and simply can’t keep up with the heat load. I tried working with circle in but they simply washed their hands of it stating the returns were sized for a 3 ton unit. I understand this business wanting to get the work of installing the ac unit on a home but installing the wrong size unit Simply for profit and to get the job done cheap for the seller is wrong and deceptive. Now I am stuck with a home that doesn’t cool with an ac unit that is the wrong size. I will be installing a new unit and using a Quality business to fix my issue if they would do this to me I would not trust them, ethics and morals are extremely important in business and this business does not have them
Pauline Killgore
John and Mary were great from sending me past service records. Then had to install two different fans all in record time. Beat the heat and can't beat the pricing. Thanks again, recommend you call .
Jane Scott
Usually I have had good service, but today, they sent new guys, three hours late, no call , and left my thermostat askew as to normal settings. Don't think I will use in future.
Tamera Fairfield
They got us fixed up quick in the dead of summer, I would definitely recommend and have.
Kelly Harris
Excellent customer service and maintenance services from installation of unit to present replacement of part that went out 10 years later.
Karen Hitchcock
Very nice people. Fast & professional. Will continue to use them
Louis Zimmer
Rapid response and know the equipment well. Service at a fair price and dont try to gouge.
Steve Moss
Great service, fast and very fair price!
Cynthia Bellah
Great service and fair prices