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Plumbing Heating & Air Solutions Reviews - 98

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Johnny Lee

Plumbing Solutions was great. The service technician was on time and quickly resolved the problem.

I can't comment on the cost of service because I'm not sure what others charge but, inn my case, instead of doing it myself, it was worth the price for time and labor since it would have taken me much longer.

Cynthia L

The gentleman were very professional. It was a 2 days of a job and they cleaned up after themselves. They would emphasize that if there’s any problems after the work is done, just call them and they’ll fix it. That’s very reassuring.

Lanie Cravey

The absolute best Plumbing visit. Ray was very friendly, experienced and knowledgable. Had the repair to my toilet done very quickly. Awesome company and the best. Very responsive, courteous and professional and finished repairs very quickly.

Nita Moritz

We had a major leak on Thanksgiving night and they responded at night. They worked diligently for couple of days to find the leak and complete repairs.

Shirley Jones

I had a leaking water heater. Kyle showed up on time with a great attitude and his plumber Jesse was with him ready to work. They assessed the situation and told me exactly the cost to install a new 50 gallon water heater. I can't say enough good things about Plumbing Solutions. From start to finish, very affordable, professional and curious. Thank you Plumbing Solutions! I will be a permanent customer!

Dan Trautmann

Great work - very competitive pricing. Kyle and team were timely, clear on the pricing, exceeded my expectations. They were very accessible, open to questions along the way, and available and flexible to our families schedule - which was just a few days before Christmas. I live in Dove Canyon, and I would recommend Plumbing Solutions to my Dove, Coto and RSM neighbors, as well as my wife's Mom's club - local, responsive, professional, nice.

Steve Chun

Called Brian at Definitive Plumbing for a water softener install, reverse osmosis water filter (RO), as well as general plumbing work the inspector found on our new home.

He was one of the very few plumbers that did not immediately try and upsell me on a fancy whole house filtration system. Told me to go with just a Fleck water softener and an Apec RO machine. Any independent research will tell you that with our water hardness in the South Orange County area, a Fleck/Apec system is exactly what you need and anything else is overkill. Major points for honesty.

I am very big on communication and Brian did not disappoint in this regard. He regularly answers phone calls and responds to texts in a timely fashion. I found that the dishwater was not pulling water after the RO install and I sent him a text, he immediately responded (and called!!) me back walking me exactly through what I had to do to get the dishwasher working again (the water to the unit was turned off under the sink) and this was on a SUNDAY!!!

While working on the house he found some additional problems and instead of upcharging, took a picture of the broken unit, said he'd contact the company to see if the part was under warranty AND followed through on his word.

Overall, Brian is honest, hard working, keeps his word, and does great work - everything you'd want in someone you trust to work on your house. The cherry on top is that he runs his own local business and I am very big on supporting small, locally owned businesses.

BONUS: I noticed that his phone notifications are Super Mario themed. As a HUGE gamer, this was a great added touch and that's when I immediately knew I found my to go plumber for all our plumbing needs.

Highly, highly, highly recommend Definitive Plumbing and Brian! Do not hesitate to give him a call.

Angela Lahde

I was extremely happy with the work Plumbing Solutions did in our home. They were very professional, polite and responsive. I would definitely recommend them!

BBonk

I had backed up drains in my kitchen and bathroom. The plumber came within a half an hour of my call, assessed the problem correctly, and fixed it within 45 minutes. Very knowledgeable and professional

Ken Marks

You don't have to look anymore. Choose Plumbing Solutions for any of your plumbing problems right away. Don't worry about it, don't think about other plumbers, these are the people to go to. They use masks of course and are very polite and professional. Their rates offer great value. They're very friendly and they know what to do to fix any plumbing problem.

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