Engineered Comfort Heating & Air Conditioning

I hope this message finds you well. I'm writing to express my sincere gratitude and admiration for the outstanding service provided by your HVAC team this May 2023 at my property. Your quote for the job was very competitive and I was fortunate to have Randy, Ralph, and Andres at my residence for the same. Given the age and intricate layout of my home, the project was by no means an easy feat. Yet, this incredible team did not shy away from the challenge, displaying the highest level of professionalism, competence, and workmanship that far exceeded my expectations. As their manager, your leadership and amiability shone through. Your ability to foster such a talented and service-oriented team is evident, and it was a pleasure interacting with you.
In recognition of their exceptional service and the extraordinary measures they undertook to ensure my satisfaction, I would like to recommend Randy, Ralph, and Andres for any of my family members. Their work ethic, professionalism, and commitment to customer service are truly deserving of recognition
Thank you once again for an excellent service experience.

In the middle of summer our AC stopped working. Turns out the condensate pump connected to the system was broken causing the AC to shut off. I replaced the condensate pump but the AC still would not run. Engineered Comfort came out and quickly diagnosed the issue. A previous owner jerry-rigged the old condensate pump so the technician correctly installed the new condensate pump and the AC is running fine. The technician was very informative and helpful. I would highly recommend!

My air conditioner stopped blowing cool air. I got a recommendation to call Oscar at Engineered Comfort. A team was sent out immediately to assess the repair on Friday. I ended up replacing the entire unit. A team of very professional & kind men showed up at the promised time on Monday. There was two men working inside my home and two on the roof with a crane. They worked very well together and completed the work in under 4 hours. Not only did they take great care of installing the new unit, they were very careful with my furniture. They covered my wood floors and very carefully removed the old unit. They cleaned up everything and left my home spotless. They took time to explain to me what was happening, how to work the new unit. I was working from home and when they realized I was working, they even tried to lessen the noise. I am highly satisfied and will gladly recommend Engineered Comfort to everyone. They made me feel extremely comfortable and I completely trust them and their work.

In 2007 they installed new HVAC in my condo that had a furnace from 1986 and no central air. I got estimates from 3 firms and went with Engineered because they gave me the best price and, were patient enough to explain why I needed this or that. 14.5 years later, they discovered that my AC wasn't working because the compressor had somehow gotten wet and had corroded and, my attic ducts were torn and not performing well. That'll teach me to not have it serviced regularly! Jeff and crew were at my home within 48 hours after my initial call and 3 hours later, my new AC is PERFECT!!!!!!! Truly, I will never use another firm, as a single woman without a lot of extra spending $, I absolutely trust them. My next purchase will be a tankless water heater! Well, after I have my new AC serviced in another year or so!!!!!! Super nice, professional, clean and QUICK!!!!!!!!

I asked for a quote on Sunday evening and by Wednesday noon I had a whole new AC unit. I was given a range on a high level quote and the firm quote came within the set range. This tells me these guys know what they’re doing. The scope of the work replaced the heat pump/air conditioner as well as the air handler in the living quarters. I was given a whole new door for the air handler. Also, a thermostat was included in the installation. They installed an electrical line with protective conduit. The job required a crane to deliver the unit and remove the old one. There were two guys working on the roof and two guys working inside the unit. They showed up at 8am and by 12:30 they had completed the work. They set up runners to cover the carpets and left the area clean. I was also given a tutorial on how to use the thermostat. I would absolutely recommend the services. I purchased a Goodman 2 ton unit.

Summer in Cali is always hot as usual in the summer, had one room in my house that would just not cool down. Gave them a call since they are local to me, spoke with Oscar the owner, very polite and courteous. He came over with a few of his techs to diagnose the problem. Turned out I had a duct that had been stepped on and crushed restricting airflow to that one room. They just happened to have the correct size duct with them and it was repaired in under an hour. Room was instantly cooler! Great service and very honest. I will recommend them to anybody!

I work for a Property Management company, I’ve contracted Engineered Comfort Heating & Air and I must say I am not disappointed. These men are polite, professional and fast. They contact our tenants immediately and address repairs/replacements as needed. I would recommend them and know you will not be disappointed!

My unit went out of service, I called Engineered Comfort, a gentlemen by the name of Oscar received my called, I explained my problem with my unit and he told he will send some of his workers the same day. Engineered Comfort came thru and fixed my unit. I'M A VERY SATISFIED CUSTOMER ! THANX ENGINEERED COMFORT.

The guys at engineer comfort were professional, responsive, on time and honest. Thanks for the quality work Oscar. Will definitely use in the future.

Thank you engineered comfort for the awesome AC install. This summer heat was beating on us and the new trane unit you guys installed has been amazing. You guys rock!