Biard & Crockett Plumbing, Heating & Air Conditioning

Great value. All three people that I've interacted with (the technician who did the diagnosis, the other technician who did the replacement, and including the person I talked to on the phone) were all really nice. They replaced our tankless water heater which is located in the attic. I know it was a very difficult job because of the location but they did really well. Very accommodating with our situation. Totally recommend!

Eric was great! He let us know what to expect and what needed to be done. He was very professional and knew how to get the job done. Excellent work!

Darryl did a good job servicing our water heater. He was very professional.

Our technician, Darryl, was very professional, knowledgeable and friendly! He was a pleasure to work with!

This company was so impressive. Out service person Darryl was on time, alerted me by text 15 minutes before his arrival. Was
very professional, diagnosed the issue and because I needed parts he followed up with price and labor costs. He notified
us when parts were in and came following day to complete
work. Very reasonable and great quality of work. Thank you.

This place is the best! They will find everything you need. Don't waist your time elsewhere.

Plumber Alex Brand is replacing my tub and toilet for a bathroom remodel. Alex is a real professional, experienced and hard-working. He has made what seemed like a difficult, upstairs job with a 350 pound new tub seem easy! Not everything was straightforward but Alex has been resourceful and effective.

Greg was friendly professional clean and efficient
Pricing is fair
I always use Baird & Crockett for these reasons

Eddie showed up on time, respectful and professional. He listened to my concerns and suggested possible solutions for relocating a gas stub behind my wall oven. Since it was necessary to open the wall to access the connection, he kept the cutout size to a minimum and was thorough when checking for leaks. I've hired many plumbers over the years for various repairs and would hire Eddie again for my next project.

The service was difficult to rate. B&C replaced a furnace in October 2022 It was not used until the December holidays and then it was discovered there was a problem - very noisy and did not heat properly. The problem was not resolved until the end of February 2023 after 2 unusually cold months without a furnace that worked properly. I believe the slowness was due to the manufacturer of the unit, B&C, and the response to a female customer is not the same as to a man. Once my husband contacted B&C, the part was found and installed within hours. What was upsetting and tarnished the reputation of B&C is the slowness to correct the problem. We've been a B&C customer for decades. Once bitten twice shy; the next time we need their services we will be very careful and less trusting.