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Kelly Plumbing & Heating Reviews - 37

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Billing

I fully recommend Kelly Plumbing and Heating to anyone who wants the job done right, right from start to finish. I recently contracted them to install a new heater, furnace, AC and all new ducting and the professionalism and efficiency with which they completed this mammoth task was inspiring. The crew knew exactly what had to be done, did it flawlessly, without really disrupting my life and cleaned up as they went. They were focused, skilled, swift and completely pleasant throughout.
Kudos to Kevin who assessed every aspect of my home before designing the most efficient system, even suggesting improvements I had never considered. The system flips flawlessly from heating to cooling and even cleans the air of all pollen, mold and particulates as the air circulates through it. Bravo on an excellent job guys !

Merv Stein

Ryan Bishop came to our house on October 16, 2015 to repair a wall gas heater. He had been here previously, and provided the same high quality of service, as on his prior visit. He explained the problem completely, and efficiently performed the repair. He is very courteous and pleasant to deal with. If we have another problem in the future, we certainly will call Kelly Plumbing and Heating.

stacy allegro

These guys are the best. They put in an air con/heating unit in our home and it is quiet, efficient and awesome. They came on time, the crew was neat and worked with our contractor well. Whenever I called the office with a question, they were available and after everything, Jim Kelly followed up himself to make sure all was well. I have owned a service business in Marin for 25 years and it is refreshing to be able to write a stellar review for another company.I am proud to say that I would absolutely recommend Kelly for all of your heating and cooling needs.

Drew Davidson

I have to admit that seeing 5 star review after 5 star review will often make me suspicious. Thus when we had to pay up front for a person to check over our unit, my suspicion was even higher. However, Ryan was a consummate professional. He found the problem almost immediately (apparently a capacitor needed replacement), he had one in his truck, replaced it equally fast, and all in all did it for a modest fee. I almost never give 5 star reviews, but Ryan and Kelly Plumbing and Heating deserve it.

Thomas Duley

Great experience. Ryan Bishop was knowledgeable, efficient and professional.

Hugh Huidekoper

Congratulations to Ryan Bishop, Mario, Eric, Gabe, and Elvis on a job well done. My wife and I are completely satisfied with our New Trane Furnace. It was professionally installed. We highly recommended Jim Kelly's company as the "Diamond Certified " rating is well deserved.

BD Ruggiero

Absolutely panicked when my heater went out during records lows. I called Kelly Plumbing and Heating at 7:30pm and they had a technician out to my home first thing the next morning. I had to be at work but, their tech, Ryan, called me as soon as he arrived and again after he had diagnosed the problem, which was a simple fix. Came home after work to a warm and toasty house. Thank You Kelly Heating Plumbing!! Now I know who to call, if it ever happens again (God forbid)

Linda Simanek

We were looking for a Trane HVAC specialist in Sonoma County and we were unable to find one. We contacted Trane for the nearest one and they gave us the contact info for Kelly Plumbing and Heating in Novato. We were so pleased with their work from beginning to end. Before starting this project, we had already confirmed that our 10-year old Trane furnace was still in top condition and so we had already decided we didn’t need to replace it. But we did need to replace all of our ductwork, purchase an air filter system and a new air conditioner. Our house presented some challenges – we wanted to have a dual-controlled system so that our 2nd floor would be controlled separately from our 1st floor and we had space limitations in the garage where the furnace was located. Kevin from Kelly Plumbing & Heating came out and did a thorough assessment of our house and then went back to his shop to do his computations. Most people don’t understand how important it is to have just the right air flow so that your AC & furnace are working efficiently --in a way that is both cost effective and in a way that doesn’t cause damage to your furnace, air conditioner and ductwork. Kevin came up with a well-documented solution within 48 hours. He presented us with a very detailed quote that gave us the ability to both understand exactly what we would be purchasing and it gave us the ability to control our costs. Then, during the installation, all the technicians (Kevin, Ryan, Mario, Eric, Gabe & Mikah) worked hard at getting everything done just right and took care to maintain order and tidiness in the house itself. After the job was complete, both Ryan and Kevin followed up several times to make sure everything was working as it should. The results have been terrific – less dust in the house and a nice reduction in our PG&E bill. When the times comes, we plan to call them for our plumbing needs as well.

Carla Small

Extremely satisfied with the recent service provided by Ryan Bishop.
He came to do a regular maintenance check and identified some existing issues and quickly resolved the problem. It was obvious that he brought the needed expertise and knowledge to readily address the issue.
It was very much appreciated.

Peter Truce

On time, reasonable cost & professional technician - can’t get any better

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