Downing Heating Inc

I've been using Downing for years & have never had a complaint. They check it out ever year. Recently I returned from vacation & found the furnace would not click on. I called them & they came out that same day. The repairman found the problem, had the part in his truck & now my furnace works like a charm! The repairman was perfect. And the furnace is quieter than it used to be. Love their service!

My first google review, but these guys were fantastic and knowledgeable. I HIGHLY RECOMMEND DOWNING!!! Of course, my experience with another heating company that starts with Br*** may be the reason. The other company came out, and within 10 minutes declared my 15 year old furnace needed a new control board and quoted about $2,000 (and of course, tried to upsell me on a new furnace!!! ). First of all, the board is only $315 on the internet, and secondly, Downing came out, saw that my polarity was reversed and fixed my problem within a service window. The Downing technician John was professional, respectful, knowledgeable, and was able to fix the problem quickly. I highly recommend Downing - they're not trying to upsell, just doing a quality job! Thank you!!!!

Do not conduct business with Downing Heating Co
My 5 years old heating furnace stopped working so I decide to contact a local company.
The tech showed up on time. After more than an hour, I decide to check on him.
I find the guy waiting for a phone call. He claims that he didn’t know that unit and waited for a call from the manufacturer. (40 mns) After all, he is suppose to be a tech at $165 an hour. Two hours later the news was a valve control (under warranty) had to be change. The part was available in SSF and I offered to drive down to pick it up. Downing co was short on staff (Xmas week) they declined. I ask the service Mgr what will be the coast to reinstall the valve. He mentioned one hour max. Next day, the valve was installed $165 + $110 for freight
When I call to complain, I spoke to Sonia, a very unprofessional person, (interrupting all the time)
Justifying the coast of the freight due to the fact they didn’t install the furnace. Go figure?
I’m still waiting for a requested phone call from Scott the owner

Downing's service technicians have maintained and, yesterday, repaired our 55! year old furnace. They do not upsell you, so when they tell us it is time to replace it, Downing will have our business for that process, absolutely.

I can't say enough positive things about Steven and his company. My heat went out on of course the coldest and windest day ever! I had called a couple of local HVAC companies and was put off until the next workday. After a friemd recommended Steven to me I called him at 7 am on a Saturday morning and he was here within an hr. He had me up and running within minutes. I highly, highly recommend Steven @ Downing Heating & Air Conditioning to everyone I know.

I can only speak from my own experience, but Kelly has been wonderful to work with.

We had an issue at our warehouse and he was there within a few minutes and had the situation under control.

I highly recommend Downing Heating.

Be careful with these guys. They’ll charge you come out to look at the job, $250.00. They’ll then provide you with a proposal, supposedly. I never received that proposal after several calls. If they didn’t want to do the job, which I surmise, they should have the courtesy to advise so. Another friend had a similar case where the quote he received was ridiculously high. Beware.

They did a great job on replacing our furnace and did it when they said, on budget and cleanly.
Highly recommend them
Dave S.

Great owner, great prices, clean, timely, no hassle work. Everything up front in writing, company stands behind there work and there word. Highly recomend toall .