I've been a repeat customer of Degree HVAC, and they always come through for me. Due to a cancellation, Degree was able to send a technician to my home the same day that I called. Omar arrived during the designated window and got right to work. He diagnosed and replaced a failed part, keeping me informed along the way. He confirmed everything was operating properly, handled my payment easily, and was on his way. Excellent service!
Used Degree for installation of new system last year and this time for check up and filter change. Both done with great service and value. In good hands having Degree as a service provider.
Terrible initial call and follow up. We scheduled an initial service call only to be called and harassed by the receptionist. We choose our companies by service of all staff. The process of scheduling and I tail contact was less than professional and I can only imagine what the service fills up would be like.
It would be nice to find a company where the staff understands the role each pint of constant plays. This company apparently does not monitor its customer service reps that do Intake and as such they probably don’t realize how much business they miss.
We will find a better fit with a company that does.
We have used Degree HVAC for years, and they never fail at providing quality service. The personnel are all friendly and professional. I highly recommend Degree!
Degree HVAC did a great job of installing a ductless mini split system in my San Mateo home. Very professional from start to finish. Union shop. Everyone prompt, courteous, skilled and professional. I highly recommend them!
I reached out to Degree HVAC after the installation of a new HVAC system done by another contractor at my mom's home went very wrong. Before I even hired Degree, owner Rick Lazzarini generously spent an abundance of time with myself and the new asbestos contractor determining the best process to fix the situation we'd been left in. When it came time for the work to be done, the crew and Rick were incredibly communicative, thoughtful, delivering on every promise, prompt, professional, detail oriented, easy to work with, and highly skilled. Degree delivered impeccable HVAC expertise and services to the highest standard, but they also did so much more... they helped restore my faith and trust. Thank you, Degree!
The tech who came out did a fantastic job quickly and efficiently. He made sure all of the heat and A/C systems were communicating throughout the entire house. The issue I called him about was about warm circulating even after the heater was turned off. He quickly assessed the fan was left on and he switched it back to auto. I highly recommend Degree HVAC.
Steve Timmerman
I've been a repeat customer of Degree HVAC, and they always come through for me. Due to a cancellation, Degree was able to send a technician to my home the same day that I called. Omar arrived during the designated window and got right to work. He diagnosed and replaced a failed part, keeping me informed along the way. He confirmed everything was operating properly, handled my payment easily, and was on his way. Excellent service!
kent brisbin
Used Degree for installation of new system last year and this time for check up and filter change. Both done with great service and value. In good hands having Degree as a service provider.
Ines Farris
Great communication, thorough work and was able to add indoor service to originally scheduled chemical clean for the AC units. Very happy!
Champlin Heilman
In addition to the thoroughly professional approach to solving some oder problems, the tech's skill in communicating resolved many question easily.
Peak Performance
Terrible initial call and follow up.
We scheduled an initial service call only to be called and harassed by the receptionist.
We choose our companies by service of all staff.
The process of scheduling and I tail contact was less than professional and I can only imagine what the service fills up would be like.
It would be nice to find a company where the staff understands the role each pint of constant plays.
This company apparently does not monitor its customer service reps that do Intake and as such they probably don’t realize how much business they miss.
We will find a better fit with a company that does.
ANDREA DEGRAFF
We have used Degree HVAC for years, and they never fail at providing quality service. The personnel are all friendly and professional. I highly recommend Degree!
Jeanne Wu
John was very effective and kind while explaining our HVAC issues. Thank you!
Linea Van Horn
Degree HVAC did a great job of installing a ductless mini split system in my San Mateo home. Very professional from start to finish. Union shop. Everyone prompt, courteous, skilled and professional. I highly recommend them!
Cayenne Greenwell
I reached out to Degree HVAC after the installation of a new HVAC system done by another contractor at my mom's home went very wrong. Before I even hired Degree, owner Rick Lazzarini generously spent an abundance of time with myself and the new asbestos contractor determining the best process to fix the situation we'd been left in. When it came time for the work to be done, the crew and Rick were incredibly communicative, thoughtful, delivering on every promise, prompt, professional, detail oriented, easy to work with, and highly skilled. Degree delivered impeccable HVAC expertise and services to the highest standard, but they also did so much more... they helped restore my faith and trust. Thank you, Degree!
Carol Fox
The tech who came out did a fantastic job quickly and efficiently. He made sure all of the heat and A/C systems were communicating throughout the entire house. The issue I called him about was about warm circulating even after the heater was turned off. He quickly assessed the fan was left on and he switched it back to auto. I highly recommend Degree HVAC.