Ferguson HVAC Supply

Went in today to buy locking caps for my mini split, they didn’t want to sell me the parts because they can only sell this part to license contractors…after I had talked to Ferguson customer service over the phone and they had told me I could buy this part at there store as a homeowner..I think manager and employees should be better trained on what they are selling a little better and follow company policy. Locking caps are not under pressure and is a simple instal any homeowner can do to make there ac system tamper proof.

Worst customer service,everytime I come in here this branch is the worst

Very helpful and knowledgeable about products

Good customer service

Good service