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Jack Frost Heating and Cooling Reviews - 5

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nicholas Emerson

I recently had the pleasure of hiring Ralph (Jack Frost) who was referred to me by a great friend, for HVAC services, and I must say that my experience was nothing short of exceptional. From start to finish, his professionalism, expertise, and commitment to customer satisfaction was truly commendable.

First and foremost, they were prompt and efficient in scheduling an appointment that suited my convenience. Ralph demonstrated great attention to detail and made sure to address all of my concerns during the initial meeting. Ralph was knowledgeable, courteous, and well-prepared to handle any HVAC issues.

When it came to the actual service, Jack Frost exceeded my expectations. They not only diagnosed and fixed the problem efficiently, but they also took the time to explain the issue in layman's terms, ensuring that I understood the work being done. Their expertise and skill were evident as they worked diligently to restore optimal functionality to my HVAC system.

What truly set Jack Frost apart was their commitment to delivering outstanding customer service. Every interaction with their team was friendly, respectful, and attentive. They were responsive to my inquiries and provided regular updates throughout the service process. It was evident that their goal was not just to complete the job but to ensure my utmost satisfaction as a customer.

I was also impressed by their professionalism and respect for my property. They took great care to keep the work area clean and tidy, leaving no mess behind once the job was done. Their commitment to quality workmanship and attention to detail were evident in every aspect of the service.

I highly recommend Jack Frost for all HVAC needs. Their expertise, professionalism, and dedication to customer satisfaction make them a top-notch choice. I will undoubtedly turn to them for any future HVAC services and confidently refer them to friends and family in need of reliable and exceptional HVAC service.

Chaundra Stewart

Absolutely love this company! I have used them twice now and both times they came out quickly and resolved my issue same day. Would recommend to anyone looking for help with heating or cooling.

Cameron Allen

Panic. That's what you do when your heater or AC is on the fritz and you call a repair man. These guys ask you to check the simple stuff first. Check your breaker box. Check your fuses. Check if it's plugged in.
All good? Let's make an appointment.
Now you're worried they're going to take advantage of you knowing ZERO about the problem source and charge you through the Wazoo.
Nope. These guys are great! They came out on time and sourced the issue. In my case, it was not a big deal. A simple fix. They assessed my system and let me know if I might expect future issues.
AC back up and running at the hottest part of the year. Perfect, fast, efficient and not in it to take you for a ride. These guys are the best!

Ramzi

I called and he was in front my home in 10 minutes after trying several places with apologise
And fix my air condition outer unit with no time
I love working with this guy

charles tentman

Great service. Timely and honest.

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