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Silicon Valley Air Experts Reviews - 37

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Smitesh Kharat

I had a really great experience with the crew. Matias went above and beyond what was expected, and I would highly recommend their service. Will definitely be calling them back when needed!

The main service I called them for was dryer and HVAC duct cleaning, but they also fixed a bathroom exhaust that wasn't working and fixed my attic door hook that had come off. Also, my dryer is in a tight location with not much space behind, which meant the current dryer duct had gotten crushed and was restricting airflow. He showed me this and replaced it with a better more flexible type of ducting. He's very knowledgeable, good at fixing problems, and explained things well. I was more than happy with how helpful he was and with the overall service!

Kim Adams Kirk

We had a positive experience getting our air ducts and dryer vent cleaned out. It has greatly improved the air quality in our home. They're very professional and experienced. We recommend their services.

anna saiz

My husband and I purchased brand new washer and dryer from Home Depot. Unfortunately, the first time we use the dryer, a vent blockage error code stoped the dryer from working.

We called the manufacture, and they sent out Home Depot service person who supposedly fix the problem by putting a vent hose. Sadly, the error code came right back. Feeling apprehensive to have them come back again we decided to call a vent and duct specialist.

I ended up calling Silicone Valley Air Experts which was the first company that came up for the Gilroy area on a Google search but there was no answer. I went on to the next company and to my surprise, Matias of SVAE called me right back.

He was so nice and accommodating and willing to squeeze us in the same day but because of our schedule the next morning which was a Sunday would work better. His willingness to accommodate our need impressed us right away.

Not only was Matias very nice, knowledgeable and professional, he quickly assessed and fixed the problem. He realized that the vent hose that Home Depot used to “repair” the problem, was too flimsy and the wrong length. He replaced the old style vent hose with a more modern sturdy vent hose and the right length. He also cleaned out the exhalation vent and found that it was clogged with wet lit that was contributing to the error message we kept getting on our new washer.

He stayed to make sure that the dryer was working properly and I can say that I was able to happily use the dryer and have not had one problem since. I am so thankful for his expertise!

I am giving 5 starts to Matias of SVAE and HIGHLY recommend him. We will be using him again to clean out our HVAC vents because he is trustworthy and has earned our business!

Nalani Roberts

Matias came to clean out our clothes dryer vent. It was clogged to the point that we were unable to clean it thoroughly ourselves, and he knew just what to do to unclog it. We are very happy with Silicon Valley Air Experts services and will use them again in the future!

Yoon S

The two of them worked very accurately and quickly as a team. The neat tidying up was also impressive. And I didn't know about dryer vent cleaning, but it taught me a very important part and it was great to be able to clean it.

Jane Wu

We reached out for dryer vent cleaning via Google chat. Our inquiry was promptly addressed and the service was scheduled right away. Matias and his assistant did a wonderful job for us. They not only took time to explain their findings and what they performed, they also provided a few helpful tips for self maintenance. they fully demonstrated they know what they do and earned my trust in their expertise for the line of business they are in.

Alberto Niebla

I contacted the business regarding lost airflow and dirt smell from my vents. They were able to come out first thing the next day to find that I had compromised ducts due to a critter scratching or biting through several sections. The issues I had were explained to me in detail as were the options for fixing. I was also shown possible points of entry for critters and how to remedy. The compromised ducts were replaced and entire ducts were sanitized and deodorized and point of entry was also addressed. Very professional service from requesting a quote to job completion. Communication was excellent and the job was completed promptly.

Joseph v

I recently had my dryer vent cleaned/fixed, did maintenance and new insulation on my HVAC. The team was professional and I am extremely satisfied with the job they did. They took the time to explain the process to me and answered all of my questions. I highly recommend Silicon Valley Air for any HVAC needs. The price was also very reasonable considering the level of service and quality of the product. Overall, a great experience.

Kristina Garcia

Matias went above and beyond for our duct cleaning service. He was very professional and kind. He treated what was a simple cleaning as a thorough inspection and made some improvements that will help the energy usage of our home and also identified some safety concerns. Super grateful to have met him and looking forward to working with him again in the future.

Teresa Kopriva

We had a vent cleaning and disinfecting job that SVAE — Matias and his crew — handled thoroughly and professionally. We would recommend SVAE for any and all air system projects of any size and scope. We initially contacted SVAE for a simple, routine cleaning. After describing our needs and goals over the phone to Matias, he immediately identified the core issues. He promptly scheduled a consultation and was able to meet us within a few days of my inquiry. Matias was incredibly thorough, diligent and professional with his assessment of the issues. He inspected our vents and crawl space and even took pictures and videos to document the issues. We were fortunate that Matias was able to fit us into his busy schedule to address our concerns within a little over a week of our consultation. We are so pleased with the final work and we are incredibly grateful to SVAE for taking good care of us!

We had a follow up visit this week for dryer vent cleaning and disinfecting. Matias was prompt, professional and thorough. He completed the project meticulously and efficiently. He walked us through what he did and took pictures of his work to show to us. We highly recommend Matias and SVAC for all of your vent, HVAC, and heating/cooling system needs.

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