Goettl Air Conditioning and Plumbing - Lake Forest CA

Goettl is such a great company. Customer service, appointment setting, keeping me posted on the techs arrival we’re all so professional. Oscar was very thorough and explained everything he was doing. He was very professional and took his time servicing our HVAC system. I would highly recommend this company.

Technicians always go above and beyond and that is why I continue to use them for Plumbing and A/C needs. Highly recommend. You will appreciate their excellent customer service!

Both my air-conditioning unit and furnace are over 30 years old and needed replacement. The entire process from start to finish was very easy, quick, and everyone I dealt with from sales to installers was absolutely wonderful and professional!. The entire installation process took between 6 to 8 hours start to finish. The crew started at almost 2 o’clock Thursday afternoon and came back Friday morning for about three hours to finish up. The installers were courteous, professional and took the time to answer all my questions and explained the system to me in detail. Huge thank you to John,Joaquin, Art, Emilio and Trent for installing a clean, quality finished product. Very glad I decided to go with this company versus the other two I got quotes on. If you have your doubts you can set those aside this company is top-notch and will highly recommend to any friends and family.

A plumbing tech was scheduled to be on site today. They called me an hour after the appointment to inform me they "didn't have enough plumbers but were training some and would be able to reschedule my service in a month or so". I don't think an hour after the scheduled appointment is the right time to let me know you don't have anyone to do the job I hired you for. Unfortunately I prepaid for a year of service and there is no refund policy. I would strongly suggest not signing up for their annual/monthly service plan.

Eddie was very friendly, informative (I now know more about HVAC than ever before), thorough, professional and kind. He took his time doing an excellent job with my annual furnace maintenance. I highly recommend Goettl...their staff has simply been THE BEST!!

I called because my heater did not come on. I called Goettl. Art C. came out and quickly diagnosed it. He was friendly, prompt and very knowledgeable. I needed new parts and was fixed in a timely manner. I want to thank Art and Goettl for excellent service.
Lori Dana

Horrible scheduling and rescheduling for todays appointment. My appointment time was delayed once again. Service technician was professional and courteous. Very unhappy with the level of customer service at Goettl.

Thank you to Oscar, Jason, and Eric for the expert job of installing my family’s new Goettl HVAC system. You guys did a fantastic job and the home is nice and cool😀.

First time using Goettl. Was extremely impressed and pleased. The technician Christian was very kind and professional!!! He did an excellent job. I have high expectations and I love it when it gets exceeded!! Looking forward to using Goettl for additional services!!

What an amazing job!! The entire Goettl team was fantastic! Starting with Codey who visited to provide me an evaluation of my current system and provide me several options to improve my home. And the installation team was amazing as well…led by Andrew with the support of Geno and Seth. They were on time, polite, friendly and very clean! I recommend this company and team to anyone looking for HVAC services. Thank you Goettl team!