Goettl Air Conditioning and Plumbing - Lake Forest CA

I called Goettl because my heater wasn't working, they came the very next day. Their technician Artie showed up to my home greeted us with a smile and a flashlight. Was able to diagnose What was going on with my heater very quickly. He was very professional and courteous he even gave my daughter a Sadie dog. , I would strongly recommend using this company the technicians are knowledgeable in what they do and very professional.

Christian came to our house and was very professional. I really appreciated the time he took to explain what he was doing and why. He also inspected our system as part of the service and gave us quotes on the spot so we could decide what additional steps we wanted to take. I am very happy with the service. Thanks!

Eddie the tech explained and diagrammed fully the way the A/C works, then took photos of our unit with potential problems revealed. He was not interested in hard selling us a new unit, just making us aware of aging in the unit we have. At the end he had an administrator on the phone with us so we could discuss Eddie’s findings and future potential fixes if things progress, as well as being a sounding board for any questions we had.
Eddie himself was attentive to this being our home, taking shoe covers on and off each time he had to go outside, and asking, not assuming he could access new areas, especially since husband and son were working at home during the appt.
The whole process was very informative and reassuring that we will not be pressured into buying a system when we don’t need it. Lends trust to the name of Goettl !

Codey was outstanding in his delivery of the process, taking measurements, involving us at every step of the way with providing us with pictures of the ac and heater that were completely worn out.
Next came what it takes to get this done, the loan etc. He was relentless with making sure that we got what we wanted with his blessings.
We were delighted to know it was going to be done the same day. Three guys came over to do the installation of ducts, heater and ac and they also demonstrated professionalism, extremely great work, took their time to get things done correctly and did an outstanding job.
We are extremely pleased with the job they did and would highly recommend this company to anyone.

Very pleased with the service. From when Jarret initially came to check what’s wrong with our AC, to available options since we needed a new system, I didn’t feel the pressure to sign up right away. Installation was a breeze as well. Josh, Juan, Ismael and Seth were all very courteous and professional.

Kelly and Mark installed my new HVAC system today. They were both so nice and professional. They left everything spotless and were so informative showing me how to work it all. Thank you so much!!!

Tech was very friendly and very knowledgeable. He diagnosed the problem quickly and fixed it. BUT then went on to do a full inspection of all my AC units, including one they did not install. He went over everything with me in detail before he left and gave me his cell phone number to call him directly if I had a further question. You just don’t see service like that anymore.

It was a great team that came to make my new system install very smooth. Andrew, Geno, Seth and Jerrod did a great job. I really appreciate their work and had a great experience.

The technician, (Anthony) was extremely professional, polite and assertive. He seemed very passionate and was extremely careful while bringing in tools/equipment. Anthony exceeded our expectations and from here forward, we will always call GOETTL for future repairs and maintenance. Thank you

Did more evaluation than I expected. Turned out I needed to replace my system. They were able to install the next day. I am very happy with the company and the employees