Excellent in every way. I've never dealt with a better contract service: Professional, friendly, expert, and more than reasonably priced. A family run business that treats you like family, maybe even better. Make them your first call. It will be the last you need to make!
When I moved here last fall I had Kevin come out to turn on my Tree of Life gas stove. Not only did he turn it on but he thoroughly cleaned it and serviced another gas heater upstairs where he found a leak. He knows his stuff! The best customer service I’ve ever encountered!
Superior service ..even when busy, Steve does not delay calling me back to schedule my jobs. He has kept me in the delivery loop for repair parts to my insert.
With snow falling and temperatures plummeting we woke up to a cold house with no heat. Steve sent Kevin to help us out. Seldom, if ever, have we met a such a polite and gracious technician. He analyzed the problem quickly, replaced the igniter and helped us get everything going again. Come to find out Kevin is an Idyllwild native. We are very fortunate. He also had our home's records on his phone which let him know what had been done in the past. And he helped put together this beautiful website. Thanks.....Kevin.
Steve and ALL his team are top notch professionals. He treats his customers fairly and is always there for advice and recommendations. He's not just a local businessman, he's a neighbor and a friend!
It is my pleasure to highly recommend Idyllwild Heating and Cooling. The staff is extremely helpful, courteous, and professional. They installed 2 Kuma fireplace inserts in my home to keep us toasty warm during the winter. The work was impecable and both fireplaces look fabulous. I also recently purchased 2 Ecofans that sit on the top of each insert. These fans require no electricity and do a fabulous job moving the hot air from the insert to the surrounding room. I am so grateful to have Steve and his employees to help make my mountain home a little bit of heaven.
When describing are houses we like to convey a feeling of pride of ownership, a welcoming sanctuary for family and friends, this stove has transformed a house devoid of a conversational piece ,into gallery showcasing a piece of art. My first encounter was in the showroom, greeted by Onai who's welcoming deposition had me at ease within minutes , I was then introduced to Steve who carried on like I was a neighbor and genuinely cared about some issues with the house I was having, I knew then I would be doing business with Idyllwild Heating and Cooling. Anyone who cares for people ,will put care into what there doing for you.Steve's advice and willingness to explain how my choices would be affected, have me sitting in a home warmed by a piece of art, made possible by friends with a warming nature. Thank you Steve,Onai, Mike, Martini,Tyler,and Kevin. The family can't wait to enjoy it. I would be happy to speak to anyone about this experience. Don't get me started on how much fun it is to play with. Happy Holidays
It's a family business and top notch care if you have Fireplace or Furnace needs. Friendly, dependable with great service and the work is garenteed. I highly recommend this business.
Kathleen Masey
Excellent in every way. I've never dealt with a better contract service: Professional, friendly, expert, and more than reasonably priced. A family run business that treats you like family, maybe even better. Make them your first call. It will be the last you need to make!
Sue Tissue
When I moved here last fall I had Kevin come out to turn on my Tree of Life gas stove. Not only did he turn it on but he thoroughly cleaned it and serviced another gas heater upstairs where he found a leak. He knows his stuff!
The best customer service I’ve ever encountered!
Harris KIght-Moore
Superior service ..even when busy, Steve does not delay calling me back to schedule my jobs. He has kept me in the delivery loop for repair parts to my insert.
Chris Trout
With snow falling and temperatures plummeting we woke up to a cold house with no heat. Steve sent Kevin to help us out. Seldom, if ever, have we met a such a polite and gracious technician. He analyzed the problem quickly, replaced the igniter and helped us get everything going again. Come to find out Kevin is an Idyllwild native. We are very fortunate. He also had our home's records on his phone which let him know what had been done in the past. And he helped put together this beautiful website. Thanks.....Kevin.
Michael LaFata
Steve and ALL his team are top notch professionals. He treats his customers fairly and is always there for advice and recommendations. He's not just a local businessman, he's a neighbor and a friend!
Beverly Monroe
It is my pleasure to highly recommend Idyllwild Heating and Cooling. The staff is extremely helpful, courteous, and professional. They installed 2 Kuma fireplace inserts in my home to keep us toasty warm during the winter. The work was impecable and both fireplaces look fabulous. I also recently purchased 2 Ecofans that sit on the top of each insert. These fans require no electricity and do a fabulous job moving the hot air from the insert to the surrounding room. I am so grateful to have Steve and his employees to help make my mountain home a little bit of heaven.
Armando Moran
When describing are houses we like to convey a feeling of pride of ownership, a welcoming sanctuary for family and friends, this stove has transformed a house devoid of a conversational piece ,into gallery showcasing a piece of art. My first encounter was in the showroom, greeted by Onai who's welcoming deposition had me at ease within minutes , I was then introduced to Steve who carried on like I was a neighbor and genuinely cared about some issues with the house I was having, I knew then I would be doing business with Idyllwild Heating and Cooling. Anyone who cares for people ,will put care into what there doing for you.Steve's advice and willingness to explain how my choices would be affected, have me sitting in a home warmed by a piece of art, made possible by friends with a warming nature. Thank you Steve,Onai, Mike, Martini,Tyler,and Kevin. The family can't wait to enjoy it. I would be happy to speak to anyone about this experience. Don't get me started on how much fun it is to play with. Happy Holidays
Captain Woody (Captain Woody)
As always, these guys were super professional and just cool.
Fast, clean and cordial.
Thank you Idyllwild Heating!
David Grise
It's a family business and top notch care if you have Fireplace or Furnace needs. Friendly, dependable with great service and the work is garenteed.
I highly recommend this business.
josh
Best quality work .Steve is a pro at what he does along with his team. If you want it done right the first time call Steve and his crew