PR Plumbing, Heating & Air Conditioning Inc.

I had an emergency need and all the other 24 hour locations have still not returned my phone call. Not the case with PR plumbing. I contacted them about 9:00PM. Their dispatcher said someone would call me back, and they did! The repairman called and said I would be about the third in line that evening and that if he came after midnight there would be extra charges. I so appreciated his honesty and decided it could wait until morning. He said that he could have the office call me in the morning, which they did at exactly opening time. They had a serviceman, Jason out to my house within an hour. Since I was at work two minutes away, I asked if he could call as he was on the way, which he did and I met him at the house. Within about 30 minutes everything was repaired and the cost was affordable. I will only use PR plumbing from now on.

Wonderful experience! Jesse came out same day as my initial call, told me what was wrong after diagnosis. Came back same day to install new toilet, showed me everything was in good working order. Was prompt, polite and professional. Very happy with this experience.

Jason was prompt, polite, and very friendly explaining the work that needed to be done. Jason also made sure to clean up the work area prior to leaving.

I moved into my house last summer and never had a problem with my AC unit. This summer, it started acting up and it would randomly stop working. I have had these guys come out and take a look at it 4 times, and they have not been able to come up with a diagnosis. Only ONE of the techs was super helpful and seemed to genuinely care, really going out of his way to help. He at least was able to figure out that the system was freezing. It's amazing how several of the technicians have come out an just told me "we ran all the tests and it works fine". Obviously it's not. Completely incompetent and the last time I called I told them it was over 90 degrees in my house and they just said "no one is available to come out tonight". Complete disregard for someone's health or the concerns of sleeping in this kind of heat.

Jesse was very knowledgeable, fast, and friendly. I definitely recommend this company.

Great experience. They had to come out twice, both times the gentleman were nice and professional.

Thanks for the quick response! AC unit stopped working at my 95 year old moms house on a 100 plus degree day, called PR Plumbing and they had someone out there in less than one hour.
The technician called to confirm the appointment and called after the repair to update me on what he found, and after talking with him I felt like I was getting an honest update.
Thanks again!

Great service! I felt like they weren't taking advantage of me and was trying to save me money while also fixing the problem. Came out the same day and followed up later. Super friendly plumbers and office staff! Highly recommend!!

Richard & Hunter arrived at the appointed time. They were professional & respectful. They explained what they were doing. They did their best to make sure my rescue cats weren't upset by the noise. They finished in a timely manner. I would recommend them to service any job. Thank you very much!

PR Plumbing showed up in time and was very friendly and professional. Would recommend 100%.