Klondike Air | Heating & Cooling Experts

Klondike was the best company out of 4 considerations in terms of thoroughness, fairness, technical knowledge and creative solutions. .. They made very practical recommendations and their workmanship is top quality

Did not get a permit from either the city of Newport Beach or our HOA before installing my neighbor's air conditioning, despite knowing what the rules are. Will just cause my neighbor problems in the future. Apparently the rules don't apply to Klondike. Do you want to use an AC installer who doesn't abide by the rules? Something to consider when you're spending big $$$.

Just wanna put it out there… I recently had this company come out to service our air conditioning unit and they found many problems and corrected them however I was having a Freon problem After the service.
We found it to be a faulty seal however what impressed me was the amount of time they had taken to find the facts instead of trying to upsell a new unit!
Coming from the business world you don’t find many companies like this Today!

I highly recommend them!!!!!

Always wonderful. Great professionals and great service.

(Part 1 of 2)

When our home was built in ’76 it was equipped only with heat, no A/C. We bought it in ’84 and subsequently had A/C installed in ’90. We eventually became aware of two issues. 1. A/C requires larger ducting than does heat. 2. At least some of our ducting probably contained asbestos. Neither one of these situations was very good, so we finally decided to have our ducting replaced.

I contacted two A/C companies to get quotes. I first called a local company with 35 years of experience and made an appointment for an inspection and estimate. I then immediately called Klondike, also just to make an appointment. I was transferred to Edward, who obviously knew what he was doing. He asked about the size of our home, the number of rooms, if the FAU was in a closet or the garage, and if it was a one story or two. He gave me a quote right over the phone, which included a lifetime warranty, high velocity registers, and enlarging the intake opening if necessary. Klondike would also pull all necessary permits. He said if I selected Klondike to do the job, he would come to our home to finalize his quote.

A couple of days later the local company came out to inspect the job. The estimator looked throughout our house and went into the attic. He said the main duct coming out of the FAU was metal, which was good and would be retained. He also said they would increase the size of all of our ducts by one size, typically a 2” increase in diameter. An abatement subcontractor would come out first to remove the asbestos ducting, then his crew would install the new ducting the following day. This company would also pull all necessary permits. Within two days he had sent me a finalized quote via email. The quote was $700 lower than what Klondike had quoted over the phone.

I then called Edward at Klondike and scheduled for him to come out and confirm his quote. The first thing he did was to check the size of our FAU and determined it was a 4-ton. He then noted that the main duct coming out of the FAU was only a 14”, which was undersized for the FAU and also not up to code. He said they would replace it with an 18” duct. Edward then went into the attic and looked at our existing ducts. I then asked him if he wanted to go inside to look around. He told me that before he would go into the house I would need to agree to the contract. That sounded kind of pushy to me, but he explained that if he went inside he would be “engineering” the system, and he wasn’t going to do that without a contract. After he and I discussed the differences between the two quotes, including that Klondike would clean the blower in our FAU, and how they would be installing a fully engineered system, I decided to go with Klondike.

It started out with a new furnace. Then, I was told my ductwork was wrapped with asbestos insulation. Although there was no sign of damages, We decided to replace the ductwork also. After talking to two other companies, we decided to take a chance with Klondike. It was "taking a chance", because we had never done this before and we had nothing to base on other then Andrew, the owner's presentation. One thing: I didn't feel any pressure from Andrew. Bottomline, we had no regret to let Klondike to do the work. Although we are no expert in this business, we feel our money was well spent.
It was a different company to remove the existing ductwork. Since we were most concerned with asbestos dust in the air. I watched them closely to assure all precautions were followed to prevent spreading of asbestos dust. To be fair, I believe they did an adaquate job.
At the end, I wonder it's justified to spend the money to replace the ductwork if it was not disturbed or damaged. But my wife was very happy that they are gone. I suppose that's the justification.

From the very friendly helpful guy on the phone to the super professional man who fixed our AC, we are very happy and pleased with the Klondike Air. Fast amazing service.. never calling anyone else again!

I use this business for both my home and work. They are very professional, helpful, and reasonable. I never feel pressured into any service. They've done repair work and new installations. I highly recommend them.

Seriously!?!? I called in the morning for service at our business, was told the Tech would call prior to coming, but that someone would be out that day for sure. Got a call at 2:30 pm saying they no longer do commercial, that they do no have a commercial license. It would have been nice to have been told this when I called...IN THE MORNING!!

The individuals that came to the house were on time, polite, and knew what was the problem with my air flow. The only company that actually measured my rooms to determine if my intake ducts were large enough!