Grainger Industrial Supply

Every employee I had contact with was couteous and professional. They made sure I had the right paint for our campus playground project and answered so many questions. They helped to pick out the colors and got the materials for us within 24 hours. I will recommend this company to anyone who needs supplies and support. Howard Gardner Community School will be a more colorful campus with your help. Thank you!

Used curbside pickup to check in but no one ever showed up. After approx 10-15 min of waiting, went inside to get my order. Staff was very friendly and apologized.

Ordered some cable connectors and wanted to pickup next day. I work in the shipyard so due to traffic and the fact that Grainger closes at 4...it would be difficult to get there before 4. I arrived at 357pm and the door was open and they were happy to help.

Granger has been a vital part of my business for 18 years now. Like all things, Granger has it’s positive points and a couple negative. The only two negatives I’ve run across, is that they won’t have the part in stock or it’s a little more expensive then you could get if you ordered it online from Amazon or eBay. Now for the positives. There’s got to be a couple hundred thousand items you can choose from and really whatever I have needed, they either had or could have it there for me within a day or so and I’m talking about some really off-the-wall things like a particular types of electrical brushes to rebuild a vacuum motor or a waterproof 240 volt 20 amp switch. They also have the basics like a particular type of glove that I can only find from them. This glove can hold up to the harsh environments in which we use them. Again, this is a pretty weird item - a non-flocked, neoprene, chemical resistant glove that keeps our skin from melting!
To address the other negative of pricing, in almost every situation the fact that you do not have to pay shipping for them to get the item to you makes the price for what you need as much as or even a little less than had you ordered online. One time I ordered a hazardous waste containment container from them and the cost of the item was as much as it would have been for just the shipping had I ordered it online. I also enjoy the fact that you can have human interaction with a salesman-the old fashion way. All this being said, “Steve says“ this is a great place to get you’re hard to find and common every day items. They will even have a human being answer the phone if you call them looking for a part-I love that!

Great customer service provided by employee's. Since the moment we got there , we were attended with care. The 2 gentlemen who were working assisted us to find the items we were looking for. Thank you for that. Keep up the good work. Have a great day!

As a home owner and hobbiest, I often find my self at places like this, that are more geared toward the professional tradesmen. One of the things that I really appreciate about this particular location is that they always treat you like a pro, even if you're just there looking for an odd ball $5 part. A lot of places don't seem to want your business, unless you're spending hundreds, if not thousands of dollars. Not so here.

The other mark of a truly professional sales force to me is not hesitating to send someone to another business if they can help you better. Several times I've been here looking for things that Grainger only sells in bulk, and the sales people haven't hesitated to recommend smaller local suppliers that sell smaller quantities. Thanks for not making me buy 100' of a hose I only needed 5' of! Also there's some stuff that they don't carry, but the guys here always seem to know where to go to find it.

Outstanding team and service. They partner to find exactly what I need!

Very Courteous Human Friendly great Customer Service on their 1-800 line Thank You.

Well my opinion because hallway order parts and different materials for the company Barker Management inc. The costumer service been nice also got right stuff tank you

Always seem to have what I need
Excellent customer service
Exceptional staff vety friendly and helpful
Thank you