Coastal Refrigeration Heating and Air Conditioning, Inc.

I contacted Coastal Refrigeration Heating & Air Conditioning late June because my Air conditioners (upstairs and downstairs units) are not working. Both units were low in refrigerant as diagnosed by ASI whom came to tune-up the systems. The tune-up technician from ASI informed me that he suspected a leak somewhere.

So, I got estimates from both ASI and Coastal. Long and behold, both companies have similar quotes for similar systems. Both advised us to replace both Cooling and Heating system.

Seth, the owner of Coastal Refrigeration Heating & Air Conditioning, has repaired my A.C. (downstairs unit) before, and at the time he warned us that the system might have a slow leak and eventually we will need to replace the system. We knew the risk then and wasn’t ready to spend the money yet! Since our heating system was installed in 2003, we decided to it’s time for us to get our systems replaced now.

In addition the the comparable pricing, they maintained high quality of work! We are still in the COVID-19 pandemic situation, Seth and the team followed the guidelines in this extremely warm weather. In addition, they prepared the work area so that the floor and rooms were protected. They handled everything, from getting the permit to installation to hauling the old equipment out. Everything was done professionally, and with great care! The testing of equipment was time consuming and they were so patient explaining all the details and ensure the system is working properly!

We are still waiting for ‘hers testing’ and Carlsbad city approval. Yet, in this extreme weather having a working A.C. makes life much more comfortable!.

In summary, Coastal Refrigeration Heating & Air Conditioning was very professional, and Custermer focused. I recommend them highly!

Seth from Coastal Refrigeration showed up when promised. He completed the work that he and I discussed on the phone - for the price quoted. I'm very happy to have chosen Seth for this project and would use Coastal Refrigeration again!

Excellent Company, showed up on time and were extremely professional and knowledgeable. They will be my go to HVAC contractor from now on!

I’m not sure why I am receiving a ton of text alerts and emails to write a review five months after the service, but it is slightly annoying. Here we go anyway.

The service was fine. He was nice and courteous able to come out to our house within a couple day and repair our run capacitor. I was just a bit taken back when I did some research online after I received the bill. The total amount of service charge was $326 to replace an at most $50 run capacitor part that took less than 30 minutes from start to finish. Im fine with the $98 charge for coming out for a service call, but charging $265 for a part that is significantly less than that is little much. Personally, I’m kicking myself for not doing more research myself and figuring it out in my own.

All in all, good service, but pricey.

Seth diagnosed the problem with the heater not turning on with faulty fuse on the heater and bad thermostat. He quickly replaced the fuse and thermostat and the heater worked fine....

These guys are the best!I found them about 4-5 years ago…. We trust Seth and his team implicitly with our heating and air needs!

I used them for inspecting commercial HVAC units. They arrived early, were very pleasant, and very thorough. Definitely got my money's worth.

I was extremely pleased with the service provided by Coastal Refrigeration. They responded quickly to my request for service and provided me with the very best deal I could find in replacing my old heater. Their follow-up service was remarkable. I would recommend them to anyone requiring this type of service

Seth and his crew are awesome! Always on time, and take pride in their work. Replaced our heating unit, would never use anyone else!

Seth and the team respond quickly, communicate effectively and respectfully managed their access to our home while doing the work. Have used them multiple times for different properties and will call them again