Innovative Mechanical

July 12, 2021. Ben came over to unclog my tube & clean 🪥 🧼 out the gunk in my condensate pump. He was fast & thorough. Al provided me same day service. I was lucky. They're all nice at Innovative Mechanical. They installed my Lennox air conditioner, heater, air purifier, air filters, including blue 🔵 light filter, & whole house 🏡 humidifier in 2012. They service my system each year.

Greg was very professional. He explained what needed to be done. Got the part needed and set the numbers to use for our Air conditioning..Happy with their prompt response since our Hvac stopped working one of the hottest days of this summer. They sent Greg so promptly. Good job Innovative.

These guys recently performed some HVAC modifications for me on a commercial project. The building's owner used them for previous work and suggested we go back to them.

During the project they were lacking. On the front end we got a high quote, unresponsive sales process, and a long scheduling delay. The work (which was supposed to take just four hours) required them to make four or five separate on-sites. And worst of all, the final workmanship was sub-par; they didn't stick to the plan, leaving framing uncovered and unpainted, and requiring others to finish the job.

On a positive note, after the work was done we expressed our unhappiness with their performance, and they followed up and apologized, also adjusting down our invoice. They do seem to be concerned with customer satisfaction and it's possible that in the busy construction market, our small project fell between the cracks.

I’ve been using The Innovative crew on residential and commercial work for the past 5 years. Al Morando and his entire team have always been accommodating with our scheduling as well as providing options. The Innovative crew not only does clean work, but clean up after themselves every single time!
👍🏼👍🏼 Best HVAC in the game!

My expectations were low when I arrived at the Service Center based on the initial calls I had to work through service needed for my car. But after I arrived I couldn't have been more impressed. They were very efficient and answered all my questions. I will definitely go back.

Wonderful staff. They have integrity and expertise. A seemingly rare combination these days.

I love this place - excellent service and a very luxury experience!