Grogan Mechanical

Prompt and professional. Office called within two days to schedule date and time. Nick performed our preseason maintenance. Very thorough and communicated with us the various system's conditions. Pleased with service and will use them again.

They set up an appointment same day and Chris was able to fix our problem. Very happy with the service!

Tech did an awesome job. He was very knowledgeable and professional. He explained everything. This was the best experience with a home warranty. (Choice). Office staff was very helpful and efficient. They fix the issue faster than what they said they would. Thank you Grogan Mechanical for taking pride on your work and taking care of customers. Your staff is amazing.

We had Emmanuel come and do our winter and summer tune ups. He is always professional and explains things very well. Grogan Mechanical was assigned to us by our home warranty company (Fidelity). The office staff is very helpful and friendly. Emmanuel always calls before arriving to make sure we are home and I feel like he goes above and beyond. He has a great recollection of our house and what he had done the previous season to our unit. I reccomend Grogan to all and request Emmanuel when I get our unit serviced.

My home warranty set me up with Grogan and I had never heard of this company before. I am so glad they did. I was told two days to install a complete new unit. Well the first day this amazing crew stayed in to the evening to get me up and running as it was 105 in July to make sure I would have AC that night. They completed the rest the following day. This crew is amazing. As far as the owner he was also amazing in helping through the home warranty process. The unit I received is one of the best. Thank you all for your professional and honest work. I recommend this company to anyone.

Grogan Mechanical did a great job had good recommendations for my 1943 home in lamont which he converted from swamp cooler to a great ac unit. The new ac unit was installed 3 years ago no issues he did stipulate change ac filter and service it. Thank u Grogan

My whole experience from beginning to end was great! I was able to get the repairs done the same day. Monique was super helpful on answering questions and helping
me set up an appointment. The tech Wilber was on time super friendly and was efficiently fast at repairing! I can confidently recommend them if you want peace of mind knowing the job is getting done right!

My AC went out Friday evening. I contacted fidelity and they gave me the name and number to Grogan. Monday morning, I got a call at 8:30 am and the gal was very friendly; She gave me a same day appointment. Matt the tech came out and he was super sweet and very efficient. He Took care of my problem and now I’m a happy camper. Thank you Grogan mechanical for having such a wonderful and knowledgeable staff. I will definitely refer you to others whenever possible!

We used Grogan Mechanical through our Home Warranty. It was simple and quick. Grogan Mechanical called me to set up the appointment and made it for the same day. The lady who called was professional and understanding of our situation. The window of arrival was 2-4 and the tech arrived right before 2. I received a text that the tech was on his way. He also called me to let me know he was there. The tech met me at my house and was nice enough to wait for me since I work out of town. The tech was professional and very helpful. He got the problem fixed in about an hour and half. I would definitely use Grogan Mechanical again.

Keep in mind they were used by our property manager, they showed up when they said they would, got the work done and left. For anyone having bad experiences with this company, I don't claim to understand the scenario which perpetuated the bad experience, but in my experience, half the problem is property management who hires these companies, and what cost the owners of the property are willing to pay to fix the issue.

We had Grogan out this week for an ac that wouldn't blow air, and obviously with the heat wave they were booked solid, so it was a couple days we had to suffer. The receptionist said if there was a cancellation they'd call and let us know, and sure enough there was a cancellation and they arrived early. Unfortunately the problem returned that night, and I called our PM and never received a callback, so I called Grogan and they told me they received the work order and would be out in a couple days. They did and fixed the problem, apologized and left.

For anyone having problems with this company, might do well to see where the disconnect in communication is coming from, in many cases if there's a middleman i.e property management, they have orders from the owners whose property they manage of what to and not to fix.