NexGen HVAC & Plumbing

I made appointment was to replace kitchen faucet. The technician Andres called 30 mint before the scheduled time, and arrived on time.
He was professional and friendly, quickly did the job. He then offer a quick inspection, and noticed the pressure release pipe is causing some damage on the side of the water heater. He told me a gas shut off valve is recommended. He offered 790 total for both devices and done fairly quickly. Very courteous.

Very good experience working with Patrick (technician). He was on time, polite, knowledgeable about the system and what needs to be done. Explained anything that needed to be done and what his next step was. Looking forward to working with the team for more upcoming HVAC installations / work.

We used Nexgen to install our HVAC system in our house, and they were professional, courteous, and punctual then. Since that time, we have called on them to perform maintenance and cleaning a couple of times (as recently as 12/3/21), and we are always treated well. They explain everything that they do, and we still only have good things to say about their work, their value, and their people.

Called in too get our heater fixed, Johnny came out even sooner than expected, he was very personable & professional! He went above & beyond to make sure our heating system was back up and running that same day! I would highly recommend this company and Johnny as the rep to come out to your home! We are no longer freezing!

NexGen is a great choice if you need a complete replacement or quick fix. I worked with Ashton and Patrick. They were professional, timely, kind, and knowledgeable. They offered multiple options to fix our furnace and duct work. I recommend NexGen if you are looking for a reputable company, that will not mislead you.

Service tech came out and did a great job. He was friendly and did his job without any complaints. The pricing was fair and compatible to other companies. The last company I hired didnt even replace the filter. And ripped me off. NEX GEN was professional and completed the job. Will hire again for services

Roger came out to take a look at my wall heater based upon feedback from city inspection. Roger was very thorough and polite. He went over everything in layman's term and provided several options. He was a pleasure.

Had them come out to test for a gas leak. Was told all my gas pipes under my house needed to be replaced without even going under the house to look for the gas leak. Left without reconnecting gas connectors to stove and water heat heater and closing crawl space which wasn’t used.. Unable to perform test to find gas leak. Had no problem telling me I needed all my gas lines under house needed to be replaced but didn’t mention my water heater connector which they disconnected was bad and only wanted to take my money. Would not recommend.

We were delighted with our 1st service call by Nexgen. I have significant experience with HVAC and mechanical equipment & maintenance. Our Comfort Technician Marcus Williams was extremely professional, incredibly well trained, knowledgeable and very observant of correct and safe COVID protocols which is very primary to us.
As a matter of practice I rarely agree to a maintenance contract, however because of the knowledge, professionalism and care of Mr. Williams I decided to subscribe and go with what appeared to be an excellent program which includes important services which will help prevent failures and offers a priority response in the event of failure during a high heat or extremely cold conditions.
This is a 1st rate company who I am excited to have as a reliable & valuable vendor. Thank you for taking excellent care of us.

In all my time of having technicians come to my home Davis is the ultimate tech I have ever endured. He was polite, followed the COVID 19 protocol. Was VERY IMFORMATIVE. And a very nice guy. He deserves a raise for his most outstanding merits.