Michale McKnight was professional, provided great customer service with my tune up maintenance for my heat. Answered all my questions and explained in detail when asked. He was efficient with his time as well. Look forward to Precise being my resource for hearing and air!
My sister has been without air for 4 weeks. (She stayed at my home).She contacted her home warranty to get her a/c repaired. Warranty company sent out a HVC company that I will not name. They tried to sell her a brand new system which she did not need. So they stopped communicating with her after she declined. Still no air in my sister's home. Precise was a God-sent. I called one day and they came out the next day. Evaluated the problem and repaired it. It only needed a valve replaced! Billy was the technician who came out and repaired it. Thank you Precise and Billy for being professional, efficient and on time.
Always a pleasurable experience when having work done by this company. No run around ever. They provide quality, straightforward, affordable service. Jake took care of us this time but Kevin was the one who installed our new HVAC unit in 2020. They always go above and beyond to make sure we are taken care of and any problem is properly taken care of. 10/10 service. Won’t be using anyone else as long as we live within their service area.
After 22 years of no problems with our hot water heater, it finally bit the dust. Travis from Precise came to look at it that afternoon and installed our new tank the next day! He was so professional, friendly and very very thorough! Thank you guys so much!!!!
I highly recommend Precise, and especially Grant. All the staff with whom I spoke was friendly & courteous. I'm very pleased with their timeliness. TL;dr --- Highly recommend!
Two months ago I called to find out who could install a tankless hot water heater and the manufacturer gave me several names. Without them being trained, the warranty is not valid. This was the first one I called and Carter was patient and answered all of my questions before they even came out. I decided not to call the other contacts. My situation had some problems which they figured an answer with it costing me much less than I nervously anticipated. Every single person who came out was conscientious and polite. Their price was reasonable and I felt like I was being taken care of properly. I thought I had a problem a couple of weeks later and someone came right out and addressed my issue to my satisfaction at no cost. This could not have gone any smoother and I am so glad that I put in a tankless hot water heater and especially with this company.
Travis Vick came out the day of need to service our gas fireplace. Was nice as can be, very knowledgeable and informative. Took his time and checked in detailed. Great experience from a customer. Travis is who I’ll be using for any issues going forward
They did wonderful! Two people (Grant and Chase) came to replace the AC unit. We were without AC for a week and not only were they timely, but incredibly friendly and quadruple checked their work to be sure they did everything correctly and cleaned up afterwards. I definitely recommend them!
Letisha Hailey
Michale McKnight was professional, provided great customer service with my tune up maintenance for my heat. Answered all my questions and explained in detail when asked. He was efficient with his time as well. Look forward to Precise being my resource for hearing and air!
kaleb8084
My sister has been without air for 4 weeks. (She stayed at my home).She contacted her home warranty to get her a/c repaired. Warranty company sent out a HVC company that I will not name. They tried to sell her a brand new system which she did not need. So they stopped communicating with her after she declined. Still no air in my sister's home. Precise was a God-sent. I called one day and they came out the next day. Evaluated the problem and repaired it. It only needed a valve replaced! Billy was the technician who came out and repaired it. Thank you Precise and Billy for being professional, efficient and on time.
DeeAnn Younger
Grant is conscientious, knowledgeable, friendly and professional. Appreciate his work today!
Matt Dusha
Always a pleasurable experience when having work done by this company. No run around ever. They provide quality, straightforward, affordable service. Jake took care of us this time but Kevin was the one who installed our new HVAC unit in 2020. They always go above and beyond to make sure we are taken care of and any problem is properly taken care of. 10/10 service. Won’t be using anyone else as long as we live within their service area.
Brad Kilbury
Great customer service and installed a new heat and air unit in a timely fashion. I would recommend them to anyone.
Paige Bramlett
After 22 years of no problems with our hot water heater, it finally bit the dust. Travis from Precise came to look at it that afternoon and installed our new tank the next day! He was so professional, friendly and very very thorough! Thank you guys so much!!!!
Susannah Scruggs Jarratt
I highly recommend Precise, and especially Grant. All the staff with whom I spoke was friendly & courteous. I'm very pleased with their timeliness. TL;dr --- Highly recommend!
Cas Rifkin
Two months ago I called to find out who could install a tankless hot water heater and the manufacturer gave me several names. Without them being trained, the warranty is not valid. This was the first one I called and Carter was patient and answered all of my questions before they even came out. I decided not to call the other contacts. My situation had some problems which they figured an answer with it costing me much less than I nervously anticipated. Every single person who came out was conscientious and polite. Their price was reasonable and I felt like I was being taken care of properly. I thought I had a problem a couple of weeks later and someone came right out and addressed my issue to my satisfaction at no cost. This could not have gone any smoother and I am so glad that I put in a tankless hot water heater and especially with this company.
a crace
Travis Vick came out the day of need to service our gas fireplace. Was nice as can be, very knowledgeable and informative. Took his time and checked in detailed. Great experience from a customer. Travis is who I’ll be using for any issues going forward
Dasia Goodman
They did wonderful! Two people (Grant and Chase) came to replace the AC unit. We were without AC for a week and not only were they timely, but incredibly friendly and quadruple checked their work to be sure they did everything correctly and cleaned up afterwards. I definitely recommend them!