Smart Comfort Inc.

AC crapped out on us late in the day on a hot summer night. Called around to a few other companies advertising emergency services and earliest availability was 5 days out. Called Smart Comfort and was assured a tech would be out same night and within 45 minutes Kaleb was ringing the doorbell. He is very knowledgeable, professional, and provided top tier service and within 30 minutes we had cool air coming through the vents. I highly recommend this company and will be using them for all of my HVAC needs.

Good People!!! I called to have my generator serviced that was installed 9 years ago by Smart Comfort along with my heat and air unit that was also installed by them. Great service and friendly service.

The way they do their bi annual cleaning was far beyond what other companies have ever done, they actually took unit part and cleaned from inside rather than just spraying cleaner on outside of unit and washing away. The detail of a system maintenance was so effective and detail oriented that my wife and I just bought a new Heat Pump and A/C from them! We bought a high efficiency Daikin One system! Again, the level of detail to the install and follow up after install has been better than any other company we have used in the past! If you call the business, the either answer or call you back immediately and if you need service for emergency service they will work you in to get your issue resolved! Best part is the are HONEST & RELIABLE! They have a customer for life!

Joel and his team are great. We had a new HVAC unit put in about a year ago, and everything has been great with it. I worked with Joel at a solar company years ago that had an HVAC line of business, and people loved Joel at that place too. He knows his stuff; he's credible; and he's nice!

These guy's are AMAZING. I contacted Joel and within 2 hours he had Matt come to my house. Matt took his time to find the issue. Matt was very professional and told me exactly what was wrong, walked me through everything. I needed a a brand new HVAC, inside unit, outside unit, new electrical, gas lines, etc. The next day Joel contacted me with a quote and took his time explaining to me what was wrong and what I needed. He made sure I understood. Matt brought me portable units and hooked them up for me to use inside to keep my home cool until the repair could be made. Randy and Khris showed up on Monday, VERY PROFESSIONAL!!! If they found something under my house that was wrong but not in their expertise, they made sure I knew and showed me pictures and told me exactly what needed to be done. Randy and Khris had my old units and everything removed and new ones put in and running in 2 days!!!!! They had to crawl in a tight space under my house, got ate up by fire ants and fought red wasps and NEVER complained!! I made sure I had wasp spray for when they returned the next day. Randy and Khris worked their butts off and I am forever grateful at the hard work and job they did. 100% recommended these guys over ANY other company in Arkansas!! Thank you Joel, Matt, Randy and Khris. ( Khris I remember your name starts with a K and not a C! Lol!!) You guy's are amazing!!!!!

I received 5 quotes to install a new A/C unit. I picked Joel at Smart Comfort because he seemed to be the most knowledgeable, best price, gave me options on what I needed, and plus I did not have to wait weeks to have it installed.
Kaleb and Randy installed a new A/C with heat pump last Thursday, 4-28-2022. They did a wonderful job. I have never been so excited to get a perfect A/C unit. My last A/C lasted 23 years and I hope this one does as well. I had my air on 70 and below all weekend...freezing. Plus, my furry babies love the new unit too. Thanks Joel, Kaleb, and Randy!!

Working with this company was an awesome and amazing experience. They were very professional and they were prompt as well. The work was superb and I would recommend them to any and everyone. if you are looking for an affordable company to work on your Central Air conditioning that does quality and honest work then this is the company for you. I would definitely use them again if I ever needed service again. This is the first and only company I am calling.

We own a small historic hotel and cooling the place can be tricky in the summer. Joel Gates has been absolutely incredible in designing a system with traditional ducted AC and non-ducted mini split AC to cool each room and make our guests very comfortable!

Additional, Randy on his team is absolutely amazing. He is always so helpful, timely, professional, and kind. Randy has helped several business owners in our area and we all brag about him.

Thank you Joel and Randy for being the best and taking such great care of us!

I had Smart Comfort perform a Level 2 servicing, and they did an excellent job. Matt was very thorough and also walked me through what all he was doing and what the results meant. I will definitely be using them in the future for any HVAC needs!

Update: Thanks to Randy and Caleb for doing an excellent job fixing my AC! They did a great job and my house has cool air again!

This is the best heat and air company ive ever delt with. Joel really knows his stuff and then after dealing with him he sent out a technician who also really knew his stuff. Hands down the best a/c company in little rock. Whatever the charge, its worth it to not have to deal with dummies when your home is hot and the air wont work.