Blaylock Heating & Air Conditioning, Plumbing and Draincleaning

My toilet suddenly was leaning to the left - Blaylock came out, said the floor would have to be redone. Advised me to buy the toilet and tile myself, which I was happy to do. They were supposed to be there on Monday, but got hung up on another job, so rescheduled for Wednesday (not a huge deal, except for letting work know I would have to be off again). The guys did a beautiful job on the tile work, were professional and personable, and got me up and running in a day (which was a must, as I only have one bathroom!). They came back to grout the next day, and it took them no time to finish. The only two things that I wish they had taken care of was hauling off the old toilet and putting the piece of trim back down in the entrance to the bathroom. Neither is a huge deal - just hard for me to get the toilet to the curb and I'm dangerous with a hammer! 10/10 would recommend them to anyone.

People are nice but service is terrible.

My AC was dripping inside the closet from the coupling where the drain pipe comes out of the unit. It took them 3 trips out to make it stop, apparently a hose was touching the side of the inside panel so condensation was running down the side of the panel and onto the coupling instead of into the pan and out the pipe where it's supposed to go.

Then I had a gas leak and it took them 3 or trips out to fix it... First guy installed a new shut off valve and pipes, that didn't fix it. 2nd guy brought a gas leak detector but didn't know how to use it so I read the instructions and figured it out for him. He wasn't sure if it was working so i tested it by holding my lighter next to it and releasing butane, since the instructions said it detected propane, natural gas, as well as butane. After that reassuring bit he said my regulator was bad and he'd order a new one.. 3rd guy came out after waiting 4 or 5 days for part to come in and installed the regulator. No more leaks...

But when I went to use the heater a few weeks later, when it got cold, there was an error and it wouldn't kick on. I thought that was weird because the guy that installed the regulator tested it, but apparently he didn't actually let it run long enough to ignite. Status light blink code indicated a missing ground. I got down on the ground and looked up behind the regulator. Yep, a green wire just tucked up behind it out of sight, not connected to anything. I had to screw the wire to where i think it belongs to get my heater working at 2am.. Fingers crossed, right??

Blaylock Heat & Air installed a new AC unit and furnace at my home recently and did a fantastic job. I was amazed at how immaculately the technicians left my garage where they installed the furnace. It was neater and cleaner than it was before they arrived. Both the heat and air work to perfection and the price was very reasonable. Blaylock’s has done my heat, air and plumbing work for 25 years and they have always done superior work.

One of their employees cut me off in traffic. Then began to harass me for the next couple of miles. Blocking traffic and flipping me off. He kept trying to get me to pull over. I'm assuming to fight. It was truck 38. This incident happened on old greenwood just before 7 a.m. Someone like that has no place going on anyone's home and should be fired immediately. Yet after I called this incident in, I still see this same guy driving to work in the morning. And I've seen him do this to others for no apparent reason

We had a gas fireplace that needed service. I called Blaylock and from the first call they were ridiculously awesome. Then I got Jeff as my technician. Let me tell ya about Jeff. This man was the ultimate professional and his respectful behavior, knowledgeability, his professionalism is second to none. He was the best service technician I have ever had about anything.... And that's hard cause I have another guy I love too from another company... But this guy was just amazing. Guys/Gals .. if you EVER have an issue about plumbing.... Call Blaylock and if you have a choice in the matter...choose Jeff. Just don't book him too much cause I may need him again. Jeez what a company. Ten stars. Thank you Blaylock and thank you JEFF.

They came in a timely manner, were friendly, and got job done efficiently.

We had a toilet leak and install. Jeff was a very kind and professional man who installed a new toilet for us in a quick and tidy manner. He was also friendly and professional and left the ground around the toilet looking so much neater than it looked with our older model. He really provided an outstanding service and I cant recommend him enough. We will always call blaylock and ask for Jeff :)

Chuck Hooks, has amazing customer service. I am looking forward to doing business with Blaylock Heating & Air...Cherre' with Ghan & Cooper

I use them for plumbing, and they are great! Professionals, and they don’t charge crazy amounts

My company used Blaylock to do plumbing on a building and business I own, the tech were extremely unprofessional and unkind. I had a meeting with the owner and had my coordinator who deals with these issues on the call and let her tell the owner what the issues were including stepping in waste water and walking down the halls. Leaving the waste and tissues that they unclogged on the floor for the staff to pick up. Response from Mike the owner when he heard all of this was "okay" and then later to hang up the phone. Terrible company. I never write bad reviews but this one deserves it