Courteous and prompt every step of the way. Knowledgeable about new and older systems. Great “old fashioned” service all around just like we’d hoped. Definitely our go-to for HVAC services!
We had an after hours need. We had someone at our house in under an hour. Every employee from start to finish was kind and professional, which is something lacking at many other places. We were given a quote and once everything was finished, they realized they could save us money on certain items and gave us a cheaper rate. Overall, one of the best customer service we have experienced in a long time. Highly recommend
Furnace malfunctioned over the weekend. It wasn't long after speaking with the technician on the phone that he arrived. The technician was was extremely friendly and courteous as well as very knowledgeable. The furnace was working again in short order. We have used Jim's Old Fashion Service in the past for Air Conditioning repairs and have always been very satisfied with the service. We highly recommend Jim's Old Fashion Service!
On time for the appointment, got right to work checking out heat pump/air conditioning, and auxillary heater under the house. Answered our questions, informed us on the correct system operation ( we are new to Arkansas), and advised us on future service. Very professional, polite efficient and informative. We will have them back in the future.
I recently had a heat pump motor installed and was so undeniably impressed with the prompt, exemplary service along with the cordial, accomodating nature of installers! The excellent customer service rose to a level of highest quality!! Thank you, Guys, and may your future business, Matt, continue to pros per heaps and bounds! Keep on keeping on!
Second time Jim's Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.
We have been a customer of Jim's Old Fashion Service for many years. The technicians have always been professional, courteous and prompt. We are very happy and will continue to count on Jim's Old Fashion Service.
BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.
Terrific service!!! Very fair price!!!! Thank you Rick we really appreciated the quality service call all the way around very professional. Jim's has earned our residential business as well as anything we may need in the future for our business. Six Stars!!!
heather brown
Courteous and prompt every step of the way. Knowledgeable about new and older systems. Great “old fashioned” service all around just like we’d hoped. Definitely our go-to for HVAC services!
krista miller
We had an after hours need. We had someone at our house in under an hour. Every employee from start to finish was kind and professional, which is something lacking at many other places. We were given a quote and once everything was finished, they realized they could save us money on certain items and gave us a cheaper rate. Overall, one of the best customer service we have experienced in a long time. Highly recommend
Greg Turner
Furnace malfunctioned over the weekend. It wasn't long after speaking with the technician on the phone that he arrived. The technician was was extremely friendly and courteous as well as very knowledgeable. The furnace was working again in short order. We have used Jim's Old Fashion Service in the past for Air Conditioning repairs and have always been very satisfied with the service. We highly recommend Jim's Old Fashion Service!
Vicki “Vix”
On time for the appointment, got right to work checking out heat pump/air conditioning, and auxillary heater under the house. Answered our questions, informed us on the correct system operation ( we are new to Arkansas), and advised us on future service. Very professional, polite efficient and informative. We will have them back in the future.
Dawn Killmer
I recently had a heat pump motor installed and was so undeniably impressed with the prompt, exemplary service along with the cordial, accomodating nature of installers! The excellent customer service rose to a level of highest quality!! Thank you, Guys, and may your future business, Matt, continue to pros per heaps and bounds! Keep on keeping on!
John Zimmermann
Second time Jim's Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.
Donna Meckfessel
We have been a customer of Jim's Old Fashion Service for many years. The technicians have always been professional, courteous and prompt. We are very happy and will continue to count on Jim's Old Fashion Service.
Jerry Anderson
Ryan was able to come early. He was very polite and professionally informative. He was exceedingly fair in his fee!!!
John Levezow
BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.
samuel McChristian
Terrific service!!! Very fair price!!!! Thank you Rick we really appreciated the quality service call all the way around very professional. Jim's has earned our residential business as well as anything we may need in the future for our business. Six Stars!!!