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    Roger Cox A C & Heating Reviews - 43

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Riley Cutrone

    I have never done this before, but this company is absolutely amazing. My grandma had received a quote from one of the big name companies and they tried to rip her off. A neighbor recommended Roger Cox AC and Heating and they were out there the same day. The price they gave her was half the price of the other place and it was THE EXACT SAME AC SYSTEM! The install is beautiful, their customer service is outstanding, and Roger is one of the kindest people I have ever met.

    Tommy PizzaBoy

    We bought a “supposedly” a new AC unit for our restaurant ,we installed 2.5 tons bigger unit because they said that will be better and here we have ben having trouble consistently and we are still under warranty and they are very hard to get to come here.
    Today is only 92 outside and inside is 81 , what about when it hits over 100 .
    I have ben trying to get them
    To come to the restaurant for almost a month now.
    I would keep my review updated , because I really don’t like to give bad reviews but also don’t want to get treated like this.

    Update: i wish i knew i have to leave a review to get a call back and be told that only the owner who has be in “vacation
    “ fo a month is able to work on that kind of AC-units, what about the install!
    Hope he shows up Wednesdays like he says and doesn’t give me excuses about oven or anything else but just make the AC work please.

    Justin

    Excellent service. Parker and Sons told me it would cost me over $5000 to replace a bad reversing valve. Rodger himself came out, diagnosed the problem, deduced that it was not the reversing valve, and it was because the last person who came out here mis-wired the unit causing an electrical short. Wonderful work, very professional. Will do business again.

    Su Fre

    Roger Cox has earned my business and more than that trust for all future AC needs. Over the last 2.5 years I have been the unfortunate recipient of less than competent AC work from a very large AC company as they held the warranty for my new home.

    Well, my AC went out again for the 3rd time in just over 2 years and they couldn't get to my home for at least 2 days. Well at 114 degrees outside that was unacceptable. I got a referral for Roger Cox and they were at my home in less than 3 hours. The tech was professional and knowledgeable. Most importantly my AC was fixed and my family is safe and comfortable again. Roger Cox is a class act and deserve your business, they DEFINITELY have mine.

    Erica Bojalad

    Roger Cox and their team was absolutely the reason behind this 5 star review. From the woman who answered the phone when I called on a Friday at 8am to the gentleman that serviced my home by 12pm- the professionalism and empathy was so appreciated. Service was fast, honest and reliable. They made me feel comfortable and understood the process. AC was repaired in no time and my family was comfortable again in less than day. Thank you so much for your expedited and heart felt service.

    Piper Aranda

    I can't say enough positive things about Roger Cox and his team! Their prices are fair, the technicians and office staff are awesome, and they really worked with us on pricing and equipment. We will be life long customers for sure.

    Amanda Rexin

    Roger Cox AC & Heating was recommended to me by my co-worker because she had a great experience with them. Roger was timely with returning calls and had great communication. He gave a competitive estimate and after doing the research his price couldn't be beaten. Roger and his staff were on time and prepared when it came time to have my ac replaced. I am more than pleased with the new unit it works great. I would highly recommend Roger Cox AC & Heating to anyone.

    R Julia Anderson

    From the moment I called and spoke with Jessica up to when the technician Molesi completed my repair, I experienced nothing but extraordinary customer service, knowledge, and excellent communication. They take time to explain everything and offer choices. Their prices are more reasonable than the couple other HVAC companies I called first before Roger Cox was recommended by two different friends! If you need reasonable pricing, reliable service, and kind people, call Roger Cox AC and Heating today.

    Steve Diyorio

    Roger replaced my aging AC and heating system with a new one. You don't see too many businesses like his these days. From start to finish he and his crew communicated well, showed up on time, finished the job very quickly, were very clean and, most importantly, his price was MUCH lower than any competition. He even fixed some wiring issues that have been there since the house was built to ensure everything was correctly done. I actually have to set my thermostat lower now because the system works so well. We couldn't be happier. Get your AC from Roger Cox, you can't go wrong!

    Jane McCain

    This business was the fifth repair business sent to us by our home warranty company and they were the only ones who got the job done and helped us get a new gas pack unit installed. The home warranty company kept trying to find someone to fix the old unit and Roger Cox's team said the unit was beyond repair and condemned it due to possible carbon monoxide danger once we turned the heat on. They were understanding of our problems in the AZ heat and with the home warranty company. They worked hard to make sure our old unit was removed and replaced with a new, safe unit. They kept us up to date on the arrival of the new unit, were here on time the day of the install and even sent out the owner when there was a slight problem with the breaker. I would recommend them to anyone that needs repair or replacement!

    6/29/2022 This afternoon we noticed our AC was not running. Because we had a warranty with Roger Cox AC & Heating we called them. Brian was at our house within 45 minutes. He told us the unit wasn't getting power and that the problem was with the breaker tripping. He got it running again, but within a half hour it quit. My husband called and although they were closing Roger himself and Brian returned to our house and replaced the breaker! This is service above and beyond what is the norm. We are cool again and know that if we ever need AC or heating help we will be calling Roger Cox AC & Heating. They are prompt and ethical.Call them, you won't be sorry.

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