Arico Plumbing Heating Cooling

The water shut-off valve for our house was not working, and we were preparing for an extended trip. We had visions of a water catastrophe with no way to turn off water. At just the right moment, we saw Arico's television ad and decided to call. The next day, Aaron and Alex were at our house, diagnosed the problem, and fixed it in short order. They had to go for a part, but Aaron was quick to say there would be no charge for their time away from the house. We felt Aaron and Alex were 100% professional, and the charge was more than reasonable. Arico's card is on our "go-to" bulletin board at the top of our list for plumbing needs.

Tim Bagnall really knows what he's doing, we had nothing but confidence in the work he did. On top of that, Arico sent us a thank you card a few days after the work was done. We will definitely recommend your company and always suggest people ask for Tim!

Roger answered our call immediately when everyone else was giving me almost a week's time. He didn't upsell us, and not only diagnosed but he also fixed our problem in less than 30 minutes. Not only do we have hot water working again, but we have peace of mind.

Jesse, the plumbing technician, went out of his way to to solve the enigma of why my rental home drain lines were draining slow.
Eventually, between snaking and using an enzyme the clog cleared and my tenants were happy again.
I should also say that the Mgr provided a site map that showed where the 1955 original clean out was located - so Frontline and office worked together to solve the problem!
Thank you!

My home warranty company sent Airco out to my house. This was the first and last time this company will ever be used by me. They were to install a new A/C unit on my home. After they did the condensation lines were never hooked up, the condensation line was left just to drain on to the roof that was just put on the house. The unit was not sealed to the duct work so there was a lot of dust blowing in to my home from out side. This also made my electric bill rise. There is also a sun shield that should have been installed on the duct work on the roof to keep it from rotting that was not installed. I WILL NEVER HAVE THIS COMPANY OUT TO MY HOME AGAIN. WORST PLACE I HAVE EVER HAD THE DISPLEASUER OF WORKING WITH.

Dear AriCo

Roger, your Tech, was extremely helpful and very nice as well !
My wife said he was really great :-)

Sometimes my wife, who usually has to interface with house repair people during the day, has found service people to be not very lady-of-the-house understanding/friendly. The fact that she said Roger was really helpful - is worth at least 5 gold stars for him and AriCo :-)

Robert arrived for AriCo plumbing and professional and courteous!
I even asked if he could address a separate plumbing issue and without hesitation he completed the job.
ALWAYS, great customer service!!!
Thank you AriCo and thank you Robert!

We were having trouble with water pressure in our home. Dustin Maples was sent out and came up with the solution in about 10 minutes. Our 17 year old water softener was the culprit. Dustin did some research on costs and benefits of a new system and explained it to us in "layman's terms". He promptly and professionaly installed the new system at a reasonable price.
Thanks Arico and thanks Dustin.

A technician came out and determined there was a leak where they hook up their service equipment. Said they had to order the part. A month later the part is here. I've called twice to ask why I have an estimate of over $400.00 to repair a leak seemingly caused by their servicing of the unit NO RESPONSE The last time I call the person who answered the phone kept asking why I thought they caused the problem - well because they are the only company that has ever serviced the unit.

Victor showed up on time, did the work expeditiously and best of all affordably since my home's sale was contingent upon him fixing the problem right the first time. Victor showed up and completed the work instead of attempting to provide an estimate and show up to do the work another day which would have lost the sale of my home. Not only did he do all that was expected of him, I requested someone on such last minute notice that I was shocked how responsive this business and Victor were. He followed directions to the letter. Thanx Victor and Thx Arico!

D.J. Chicago Connections and Professional Services LLC
P.O Box 4668 UNIT 63245 NY NY 10163