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High Efficiency Heating & Cooling, LLC

4.6

19 reviews

Amenities

    High Efficiency Heating & Cooling, LLC Reviews - 19

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Lori McCallian

    Jonathon and Sarah were a great help to me when I was learning about the options available to me for repairing/replacing my air conditioner using my home warranty. Jonathon truly went the extra mile in helping me understand the options available to me and the explained the pros and cons of each. Jonathon is knowledgeable, responsive, and a great problem solver. Jonathon and Sarah provided me with an amazing customer service experience!

    Diana LaRocque

    We had Jonathan come out and clean our AC coils. He was great! Very efficient and professional. He explained what he was doing and the need for everything, along with the prices. He did not try to up-sell anything, which is a good change of pace. I would highly recommend this company for any AC needs!!

    Carol Wright

    Had a new trane installed by this company last year. We called Johnathon Polermo to do the install. It was supposed to have a 10 year warranty. Jonathon sold his company to another company so I had them come out to do a fall service check. $40. The technecian came down with pictures of the unit and showed us $2200 work that was not correctly done because Johnathon supposedly had a sub-contractor do the work which is not his usual style of business. Johnathon collected the $6300 check at the end of the day.
    We watched Johnathon on our roof for at least 8 hours installing the a/c not a sub-contractor.

    DO NOT EVER TRUST THIS CONTRACTOR!!!!! HE WON't MAKE THIS RIGHT EITHER.

    There is rust all over the unit, wiring id exposed. excess water is running directly down my roof, plumbing into unit is not correctly installed and is leaking, compressor is covered with dirt and debris, there is rust on all the metal framing, the a/c unit is not sitting on the frame so the a/c unit is leaning, roof has rust and is worn beyond it only being 3 years old.
    Carol Wright

    Marcos Manrriquez

    Great company! Felt comfortable right away scheduling with Sarah as she answered all of my questions. Professional, timely, and friendly service all the way. Jonathan is a very experienced technician. My go to company for AC and insulation service.

    Bryan Shisler

    I can’t say enough positive things about High Efficiency. Jonathan personally handled the job. He was professional, punctual, responsive, provide quality work and I’m confident in their pricing. Five Stars!

    If you want to feel good about your selection decision after the work is done, choose this company! - Bryan and Bonnie, Fireside Desert Ridge

    Jonathan Alexander

    Jonathon is great, even if his name isn't spelled the right way. He knows his stuff, and doesn't price gouge even though he very easily could. He is very friendly, and I'm happy I found his company on the first go around, when researching for a HVAC technician. Wish I actually knew people to refer to him . Thank you Jonathon, and thank you Sarah for always getting back to me expeditiously.

    Chris Heinz (Mr. Heinz)

    Hands down one of the best decisions I've made when moving to the valley was signing up with these folks for their 10 year maintenance plan. They come out twice a year to check my AC unit, which is over 8 years old, and keep it running. We had an event happen this weekend that caused our AC fan to run, but no cold air was coming out. They were out there in the agreed upon 4 hour timeframes and got my issue resolved quickly, and the awesome thing was it didnt drain my bank account to get it up and going. Every time they've come out, they are some of the most genuine folks I have ever dealt with. Jonathan and his team are fantastic! I openly tell anyone with AC troubles to give them a call!

    Jim Bentley

    Jonathon and his wife, Sarah have been taking care of us for a couple of years now. Their commitment to excellence is second to none. Jonathon's expertise and incredible work ethic is surpassed solely by his character and integrity. Count yourself blessed when you're able to find a company that embodies that kind of honesty and high moral standards.

    Lisa Heart

    Best experience ever!!!! Highly recommend this ethical company for everyone! I’ll be bragging on them forever! We were misled by Semper Fi who tried to over charge us when compressor should of been easily diagnosed. Fortunately I was able to contact High Efficiency on time to dispute the somewhat unresolved problem we had with original company Semper Fi. High Efficiency pulled through for us in the middle of a very hot day (108°)! Very professional, kept us informed on arrival time. Responded quickly as if it was their own home. Thank you High Efficiency you guys ROCK!!

    Jolene Moler

    My work office ac went out one summer! We called High Efficiency for an emergency service. They were there in 30 minutes switch the thermostat out and had the office nice & cool in a timely manner! Very professional and honest I would highly recommend them!

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