Reliable Air Conditioning

I have 2 Ruud units what were installed by another company in 2018. I have had nothing but problems with them and the install/service company has done nothing but give me the runaround. Well one of the evaporator coils was leaking. I found Reliable on Ruud’s website as an authorized service company. I told Jessica the situation and wanted to see if they could help or had any advice. She dispatched Jacob to my house. Jacob confirmed the coil was leaking and took photos for me. The other company who quoted me the replacement was less than Reliable so I will give the other company the job this time. Crazy thing is Jessica understood and Jacob refused to allow me to pay him for his time. Jacob told me he felt bad for our situation and was glad he could give a second opinion and told me to call Ruud directly about the several issues we have had.

Unbelievable how Jessica and Jacob went above and beyond for me. After the coils are replaced, I will use Reliable for other future work.

Adam was courteous and took the time to explain everything that I asked and more. He was on time. They were able to come out the same day that I called. They were great to work with unlike the company that installed the unit during our build.

Thanks, I really appreciated you helping us out.

Jacob did a great job installing our new ductless air conditioning system. His attention to detail and professionalism were commendable. I would highly recommend Jacob and Reliable Air Conditioning.

I cannot recommend Reliable Air Conditioning enough. They are a very honest and ethical company unlike others I had come out that lied about the unit not being repairable or under warranty. They were able to repair my A/C unit and told me exactly what was wrong so I could shop around on price.

They initially came out late Sunday and diagnosed the issue. They had to wait until the parts shop was open to get the part. Initially I was going to need to wait until Tuesday for them to come out. They were able to move me up in their schedule since my A/C was not working and my dog had just had surgery so he couldn't come home to a hot house. One of the part owners came out to fix it.

I really appreciate their integrity by not trying to take advantage of an emergency situation (no air and a sick pet).

Dave was very professional and came over on Wed and did my air duct for my rec room and insulated the patio ceiling that is the rec room. Also checked my capacitors and found both were failing so gave me a great deal all together. Installers were very professional and easy to work with. Dave even got me a birthday gift! which was today! Thanks Reliable, will not use anybody else in Arizona.

I have relied on RAC for my heat and cooling needs for over 3 years. They are indeed a reliable, well trained, friendly, professional and dependable business. There is always a short time between my call to them and their response and arrival. I highly recommend this business for all your A/C and heat needs.

Chad helped me choose a solid AC system for my home. He was knowledgeable, professional and friendly. The installers were proficient, clean, professional and again super nice. I would highly recommend Reliable Air Conditioning.

Do not hesitate to call a Reliable Air Conditioning.

Our a/c stopped working this morning, of course when it is 116 outside. House was getting hot quickly. Contacted Jeff who had Scott at our hours within about 2.5 hrs. (Every other a/c company was saying the earliest would be sometime tomorrow).

Scott quickly determined that the problem was a fuse. He swapped that out and we’re finally getting cool air again.

Not sure why I had not heard of Reliable before, but they definitely will be the only company I will call in the future and the only one I recommend to my friends.

Thank you Jeff and Scott!

After the builders AC contractor came out to try to fix our AC multiple times, without success, we finally had enough and called Reliable Air Conditioning. They sent out two guys to check it out and found the problem (which was covered under parts warranty). After 2 years in our house our AC was finally working like it is supposed to! Very professional and honest company. Highly recommended!

I cannot express enough how amazing this company is. Jeff, Dave and Jessica we’re all amazing. Their response time was extremely quick and resolved our AC issues and provided excellent education on the problem. Reliable air is a no nonsense company and treated us as an extremely valued customer. I would look no further for your HVAC needs as their name speaks for their honesty and integrity. Thank you Reliable!