Isley's Home Service, Inc.

I called for a re pipe estimate and to move a gas line estimate I was told it costs $59 .guy came out said he can't give me that estimate. He needs a camera to look at the lines and that will be $300 more and will need to reschedule but he still needs to collect the $59 fee .I paid it and thought I'd call and explain I got nothing for $59 no estimate or anything and they'd refund my card. They should have told me the equipment to give this quote would cost me $300 plus dollars I definitely wouldn't have had them come out . I called and waited for a return call from the dispatch manager who said yes we charge $59 just to come out . That is absolutely not what I was told when booking the appointment to get an estimate. A good company can earn revenue from jobs they compete not $59 fees to visit your home and tell you it's $300 more for an actual appointment. I didn't argue with the guy that showed up I thought I would deal with the office and they'd take care of the fee .my fault for paying the fee I guess. Beware

Kevin Kohl is the most honest, professional, smart, kind, heating and AC tech out there. I appreciate you sending him out to my business, I trust him and he always does a great job.

Gas line needed to be fixed so range oven could sit where it's supposed to be. The job was completed in a timely manner.

Outstanding response and professionalism with diagnosing potential plumbing issues that impacted ceramic floor tile. No plumbing issues found after full inspection. Thanks Keith and Mari.

We were very impressed with the quick response! After calling Isley’s to schedule for an issue with our heater we had a tech at our home within 3 hours and working heat shortly after that! Friendly staff and prompt service. We definitely recommend them and will use Isley’s for all our future needs.

We took advantage of the Isley’s A/C checkup special today. Our tech was one of the nicest young men I have met in a while. He was very, friendly and professional. He was honest and truthful. He let me know our unit was old and a bit shabby looking but that it is working great! He did not try to sell me a new unit. Will definitely have them out again if I need other things or if my unit needs repair or replace in the future. 😊

They were absolutely awesome! Not only were they on time, they were early and since I wasn't home yet they patiently waited until I was! They were quick and knowledgeable and showed me how to change the filter. Thanks Isleys

My experience today with Rick was probably the best I've ever had with any service/maintenance tech. He took the time to explain my options and their corresponding costs.
Honesty and integrity are alive and well in this employee.

Was concerned there may be a small gas leak, so we called Isley (recommended by SW Gas). The dispatcher was very kind and helpful. Kevin came out the same day and confirmed there was no gas leak, but did some repairs and maintenance on our heating units. Very happy with the service and professionalism of this company.

I needed estimates and input on some changes to the master bathroom. The plumber was knowledgeable, thorough and honest in his assessment of what could be done. I appreciate that he guided me not to waste my money and gave me excellent suggestions for improvements in the future.