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Icon Mechanical Inc Reviews - 49

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Elizabeth Valdez

We just had 2 new AC units installed from ๐“˜๐“ฌ๐“ธ๐“ท ๐“œ๐“ฎ๐“ฌ๐“ฑ๐“ช๐“ท๐“ฒ๐“ฌ๐“ช๐“ต ๐“˜๐“ท๐“ฌ. we just have so much respect for these hardworking gentlemen , nonstop working in this extreme heat and not leaving until the job was completely finished!
We love how knowledgeable and informative the leader ๐“ก๐“ช๐“ฑ๐“ฝ๐“ฝ was with us and very polite and considerate towards our home, as well his crew, we really are grateful and would definitely recommend this ๐“˜๐“ฌ๐“ธ๐“ท ๐“œ๐“ฎ๐“ฌ๐“ฑ๐“ช๐“ท๐“ฒ๐“ฌ๐“ช๐“ต ๐“˜๐“ท๐“ฌ. to anyone who would want to feel comfortable knowing theyโ€™re home is in good hands!! #gentlemen#Hardworking#polite#considerate#5stars#respect

Hamilton Ramirez

Icon has some great service. Rhett came out as soon as he could to help us out. Highly recommend.

Stephen Batista

We recently had Shelton Commercial Refrigeration Repair come out and install a new American Standard heat pump system in our house. Their work was very professional and the installers were great - informative and knowledgeable. We are very impressed with the company and will be recommending them to all of our friends. Thank you for a job well done!

Rose Florez (Mylovelyrose)

Rhett and Ernie I want to thank you from the bottom of my heart for coming out so quickly to repair my AC. I had been out of full ac for 8 days and we were miserable and very disappointed that Amazon Home Warranty did not care enough about our disposition. Yet you guys acted immediately!

Rhett went above and beyond the job and so did your company. Rhett was prompt, caring and bent over backwards to even assist us with our terrible mess with the home warranty company!

Your company was definitely my first choice. I highly recommend Icon Mechanical Inc for all your cooling and heating concerns!

Rose Florez

Aaron Birney

Wow....there are a lot of Scams and Bad AC companies in AZ.....this company is what an outstanding AC service should be and what other AC places should strive for. Rhett is not only knowledgeable and a hard worker, but a very nice and friendly person. He helped us above and beyond. Price was extremely fair and workmanship top Notch. Also they don't look for problems so much as future fixes so you don't have costly issues down the road. I mean why have a yearly maintenance check up if the AC experts can't foresee some issues. Rhett will be our AC go to guy. This company is stamped in my contacts. You wanna be cool Rhett is your dude!!!!๐Ÿ˜Ž

Mechelle

We were extremely pleased with Icon Mechanical services. We have been using Icon for the past few years. Today we had the pleasure of having Rhett come out and he was very informative and professional. He went above and beyond. We couldn't of been more happier with our experience. Thank you for being awesome! ๐Ÿ™Œ

Outlaw Josey

Icon is the best!

My AC kicked the bucket. Had Icon come out, let me know what was up. Decided to replace the whole system. They gave me three estimates on different options. Unfortunately, I had to wait to save up money longer than I initially expected, but they honored their original estimate when I was finally ready to pay and get started. Their techs are world-class. Text us on the estimates, updates on options and everything. They notified us immediately about everything.

I even reached out to them weeks later to recommend a trustworthy insulation installer because I donโ€™t really have good references. Thatโ€™s how much I trust them to give me accurate info. They did a great job and a great price and always with professional service. Theyโ€™re my go-to for my AC needs.

Anthony Longo

I recently had a horrible experience with Fernie's Heating and AC but 'ICON Mechanical' blew them out of the water. After waiting over a month in a half during the hottest time of the year for a part, ICON fixed everything within a week. WOW, not only absolutely professional but they took the time to explain the process and what was exactly wrong. The Technician Rhett was very knowledgeable and went above and beyond (Thanks Rhett)! I work for a well known Fuel Retailer in Arizona and deal with many Vendors daily. Without a doubt I'd suggest ICON Mechanical to join our Team as a Vendor. After going from one bad experience with the Owner of a horribly ran Company to one that operates with the utmost respect and precision was FANTASTIC! This is the first time I've ever posted a review and I stand by my words. Contact ICON Mechanical

Annalisa Levitt

The last week we have had the best experience with this company! My family was without air conditioning for 2 weeks while we were waiting for someone else to repair it. Got ahold of Ernie at Icon Mechanical and he sent someone out to fix the problem. The gentleman that repaired our air conditioner, Rhett, was so kind, helpful, respectful, informative, made us feel comfortable and did the job so quickly. He even stayed until my house cooled down to be sure it worked efficiently. 10/10 recommend them and if you can, request Rhett, you wonโ€™t be disappointed!

Nathaniel Panka

I called Icon due to a 2006 Carrier heat pump tripping the breaker and not working. Erica from the front office called to let me know when the tech was going to be there. The tech Rhett showed up on time and went straight to work. He explained what he was checking and what he found. My condenser was bad, Rhett gave me the options and we went with a new system. Rhett went and picked up the new system. He had it installed the same day. His professionalism was amazing. This has been the best experience I have had with a HVAC company ever. Their pricing is good, and their work is top notch. I highly recommend Icon and their team. They care about their customers and it shows.

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