He was very helpful and polite. Didn't mind me asking him 100 questions. He answered everything I asked him with no problem. If I ever need a plumber again I'm definitely calling these guys.
My service guy Cole Mckinney was fantastic and very professional. He is very knowledgeable in what he does. I recommend him to anybody that needs work done. Next time I need help I will definitely be calling for him. Great Job Cole
Very friendly and knowledgeable……The technician was very thorough and spent the entire day checking everything on my A/C unit. I wouldn’t use any other A/C business in Mobile! They are great and easy to work with. Thank you, Hansen’s
The technician was professional, knowledgeable, personable and kind. He took time to check and clean everything completely then gave us detailed results. We have used this company many times and will definitely continue to use them in the future.
They responded to our call very quickly. The technician was knowledgeable and very friendly. We look forward to doing business with them in the future.
Roger was great! He came in and helped us find the solution to our broken AC, fixed it fast, and then even helped us figure out the location of an unrelated water leak! Very helpful and very nice.
Had to have a 5' section of return air duct replaced that had become holed. Crawled into crawl space and inspected once they'd finish. Looked like a good neat job. I think that the crew that installed the heat pump package unit last November should have discovered the hole in the duct as it was only about 2' from the units return air intake. So was sucking crawl space air into the house for 6 months. Otherwise the install was satisfactory.
Quick return to service and the whole Hansen Team especially Shane Andrews did a fantastic job. In my opinion, Shane and his team met every expectation and more. I will recommend the whole team in the future.
Excellent service! Khaleb is amazing. He was on time, polite, and did a thorough check up on the system. He provided a full explanation of what he checked and how the system performed. I'm very happy with the customer service quality work.
Donnie Wilks
He was very helpful and polite. Didn't mind me asking him 100 questions. He answered everything I asked him with no problem. If I ever need a plumber again I'm definitely calling these guys.
Michelle Blalock
My service guy Cole Mckinney was fantastic and very professional. He is very knowledgeable in what he does. I recommend him to anybody that needs work done. Next time I need help I will definitely be calling for him.
Great Job Cole
Vikki Wiggins
Very friendly and knowledgeable……The technician was very thorough and spent the entire day checking everything on my A/C unit. I wouldn’t use any other A/C business in Mobile! They are great and easy to work with.
Thank you, Hansen’s
Charles Moss
Andrew and Adam did a great job and it was difficult. They were friendly professional and on time. We will call on you again when the need arises
Rita Roush
The technician was professional, knowledgeable, personable and kind. He took time to check and clean everything completely then gave us detailed results. We have used this company many times and will definitely continue to use them in the future.
Cheryl Rybacki
They responded to our call very quickly. The technician was knowledgeable and very friendly. We look forward to doing business with them in the future.
Salah Al-Abbadi
Roger was great! He came in and helped us find the solution to our broken AC, fixed it fast, and then even helped us figure out the location of an unrelated water leak! Very helpful and very nice.
William Pfleeger
Had to have a 5' section of return air duct replaced that had become holed. Crawled into crawl space and inspected once they'd finish. Looked like a good neat job. I think that the crew that installed the heat pump package unit last November should have discovered the hole in the duct as it was only about 2' from the units return air intake. So was sucking crawl space air into the house for 6 months. Otherwise the install was satisfactory.
David Tebor
Quick return to service and the whole Hansen Team especially Shane Andrews did a fantastic job. In my opinion, Shane and his team met every expectation and more. I will recommend the whole team in the future.
Joseph Parmer
Excellent service! Khaleb is amazing. He was on time, polite, and did a thorough check up on the system. He provided a full explanation of what he checked and how the system performed. I'm very happy with the customer service quality work.