TRINITY AIR SOLUTION LLC

Absolutely don’t use this company. They were sent by our home warranty company. Unprofessional, irresponsible, unreliable, incompetent, don’t answer phone, doesn’t return phone calls, unable to leave voicemail because mail box always full. Poor excuse for an HVAC company. First time it took 2 weeks for them to get the a/c working after at least 4 visits. Repair lasted 2 1/2 weeks and now it no longer works and we’re told it could be a week before they can get back to check the a/c out. We are looking at 3 weeks with no a/c.

Trinity air solutions ( owned by Darrius White) was contacted by my home warranty company on May 13 do to my unit not turning on. Originally darrius white the technician stated that the control bored needed to be replaced. After multiple days of avoiding calls from myself father and the home warranty company darrius replaced the part. It did not solve the problem and he then proceeded to say my compressor need to be replaced. After another week of getting the run around I finally got a new unit for outside. Come to find out the outside unit was the wrong size! 3 ton outside 2 ton inside. When the realization was made darrius came and replaced the unit with the correct size. 2 weeks after replacement my ac unit has gone out again. A new technician not associated with this company discovered that the unit was not installed correctly and has now ruined the inside unit as well as the outside unit that darrius replaced! This man is completely incompetent unprofessional horrible business owner!! Do not use this company do not let Darrius White near your home! This is the worse customer service I have ever experienced.

Ac broke down, submitted a service through my home warranty. He found many issues with my unit very quick, and had the ac up and running in no time.