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    Norrell Service Experts Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Pineappleprince444

    Shout out to Justin Brannen. He’s a great HVAC technician! These guys are the best. Showed up faster than I could have imagined and he was very friendly and professional. He answered all of my questions and took care of the situation. I was more than pleased with my bill as well because it was much less than I expected. I would give more than 5 stars if I could. Thanks again Justin.

    Kristin Johnson

    Jarod and Talon came out to work on our AC unit after we touched base with Norrell about our air not working. They came out just a couple hours after us calling, were friendly and professional, and made quick work of getting our unit back up and running. Truly impressed with them and their work, and would absolutely recommend!

    helen lawson

    Clifton, Justin, and Scott were amazing!!! After a routine maintenance, I will now have hospital grade air filtration in my home. I'm so grateful for Norrell, continue providing great service. No question, the best HVAC company in Alabama!

    Michelle Pittman

    Jarod and Talon were above and beyond amazing. They came out on a Sunday for our broken AC, and were not able to get to the unit. They showed up Monday morning EARLY with the tools to get it done. Fixed it in under an hour. Extremely polite and professional. I felt very comfortable that they were honest and trustworthy. A++++++!!!

    Hazel Elliott

    Jose and Simon were very professional and thorough when explaining the different types of units available for my home. Sue and Renee were very courteous and professional when making the appointment. Very nice people that Norrell group.

    Esther Howard

    Caleb and Clayton did a great job. They both were extremely professional, knowledgeable and friendly. If I could give them 10 stars, I definitely would. Good guys!!!

    Art Werner

    I thoroughly appreciate Norrell maintaining my HVAC units at home. John was very professional, courteous, respectful of not making a mess or tracking in dirt. He was knowledgeable and answered all my questions. Keep it up Norrell! You're doing great!

    christopher brown

    Derrick and Ryan showed up today for my emergency service and nailed it! Polite, professional, and knowledgeable.

    In the past, I’ve also had a great experience with Matt. Also a fine representative of a great company that provides a great service.

    5 stars for all 3!

    Laura Lyle

    Talon and Ryan were great! Explained everything well and answered any questions I had. They gave me all of my options (both pros and cons) and let me make the decision. And they were fast!

    Alan Aycock

    Jose and Ryan took excellent care of our air conditioning systems. They were in an out quickly and also taught us how often to clean our filters- which we didn’t know. Highly recommend, definitely worth the price!

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