A great company begins with honest, capable employees. The technician came to my house, assessed the problem, gave me an intelligent summary of the issue, then fixed the problem!!!! I am impressed and will send all of my HVAC needs to Castle.
The company is wonderful and very professional. They care about their customers even after they have completed a job. Ann is always a rockstar. She is organized and diligent and makes it easy to do business with her company and insurance. Even after two years when I needed help they have been there to assist!
I call these guys to let them know my heater is out around 2:00 PM today. By 4:00 PM they had replaced the broken inducer motor (replacement they had in stock - they went back to grab it and came right back) and had my home warm again. Excellent service.
2nd year in a row to call this company! The worst customer service, customer relations and poor telephone etiquette, I have ever encountered! Will NEVER recommend or use service again! ðŸ˜
Middle Tennessee
A great company begins with honest, capable employees. The technician came to my house, assessed the problem, gave me an intelligent summary of the issue, then fixed the problem!!!! I am impressed and will send all of my HVAC needs to Castle.
KS P
The company is wonderful and very professional.
They care about their customers even after they have completed a job. Ann is always a rockstar. She is organized and diligent and makes it easy to do business with her company and insurance. Even after two years when I needed help they have been there to assist!
Ryan
I call these guys to let them know my heater is out around 2:00 PM today. By 4:00 PM they had replaced the broken inducer motor (replacement they had in stock - they went back to grab it and came right back) and had my home warm again. Excellent service.
Shane Stookey
I've called on Castle Air for many years. They have always been on time and extremely helpful. They take their trade seriously and professionally.
Mark Records
Castle air is an outstanding company. I look forward to them coming back in June for my air-conditioning check up.
Tonio Pelt
2nd year in a row to call this company! The worst customer service, customer relations and poor telephone etiquette, I have ever encountered! Will NEVER recommend or use service again! ðŸ˜
Kinsey Engelmann
They are always on time, friendly and helpful. Everytime they come they go above and beyond to fix the problems I'm having.
Guy McKay
Honest and dependable. Wish more companies were like them.
Anne Wagner
They are honest and very reasonably priced.
Frederick Jones
Inexpensive and convenient.